# Terence Tong

> Software Engineer

Location: San Francisco, California, United States
Profile: https://flows.cv/terencetong

I'm a graduated Software Engineering major, Psychology minor from Cal Poly San Luis Obispo open for work! Within the industry, I've specialized in back-end microservice technology and front-end applications. 

While this is my background, I'm passionate about other subjects such as data analysis, dev-ops, and machine learning: all subjects that I've worked with in the industry. I excel when I'm constantly learning new technologies and applying that to real-world applications.

## Work Experience
### Software Engineer @ Volkswagen of America, Inc
Jan 2024 – Present | San Francisco Bay Area

### Software Engineer @ Route
Jan 2021 – Jan 2022 | Santa Monica, California, United States
- Maintained and developed an asynchronous publish/subscribe system in AWS, Terraform, and Golang: responsible for retrieving package tracking data given a tracking number, the system contained 80+ microservices, each for an individual carrier (e.g. USPS, UPS) and handled up to a peak of 2 million requests per day
- Maintained and developed various internal microservices and microfrontend services in Golang and React with an API to interface with a PostgreSQL database
- Monitored dashboards through SumoLogic to maintain and troubleshoot our services from unforeseen friction
- Refactored legacy monolith code base into testable interfaces to allow for automated CI/CD testing and independent auto-scaling to handle large spikes in traffic (i.e. Black Friday)
- Handled rotating on-call schedules with the responsibilities of responding to system alerts and cross-team requests/questions about functionality and feature requests
- Coordinated weekly paired-programming sessions with senior level engineers to learn better programming practices and understand larger architectural team decisions
- Researched the cost/benefit of potential system improvements and determined recommended courses of action

### Amazon SDE Intern @ Amazon
Jan 2020 – Jan 2020
• Developed an AWS lambda function that gathered customer information from Audible's API to determine the eligibility of a free promotion to reduce the drop-off rate at Amazon checkout page 
• Designed and implemented a DynamoDB schema to keep track of redeemed and sent offers to customers 
• Tunneled API Gateway traffic through a VPC: configured with CloudFormation 
• Participated in daily scrum meetings that involved the following steps: daily updates, sprint ticket updates, and biweekly retrospectives and planning

### Software Engineer Intern @ NASA Jet Propulsion Laboratory
Jan 2019 – Jan 2019 | Pasadena, California, United States
• Developed a cron job that automated email reminders for an internal awards tool by pulling relevant dates and users from a PostgreSQL database 
• Cached every notification in a PostgreSQL database for record-keeping and accountability 
• Improved PostgreSQL table structures to use consistent date/time types across a database, solving time zone issues on the frontend 
• Migrated and reformatted data using Django CMS to streamline future updates to static department websites 
• Created, updated, and completed tickets on a Jira dashboard during meetings for future planning


## Education
### Bachelor of Science - BS in Computer Software Engineering
California Polytechnic State University-San Luis Obispo
Jan 2017 – Jan 2021


## Contact & Social
- LinkedIn: https://linkedin.com/in/terence-tong
- Website: https://terence-portfolio.vercel.app/#projects

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Source: https://flows.cv/terencetong
JSON Resume: https://flows.cv/terencetong/resume.json
Last updated: 2026-03-29