• Developed design strategy and delivered intuitive experiences across Digital Channels, eCommerce, and Clinical Assessment, impacting 160M students, educators, and practitioners.

• Fostered a collaborative culture to motivate a global multidisciplinary Product Design team.

• Delivered UX Design, Research, & Content Strategy for Pearson’s core offerings, generating significant revenue and subscriptions.

• Led product design and UX research strategy for Vonage Business Cloud Application, API products, Call Center technology, and AR/VR products.

• Enhanced user experience for core audiences by delivering improved UX flows and UI interfaces for calling, messaging, meeting features, and documentation sites.

• Unified product design org post-multi-acquisitions and built a positive, inclusive, rewarding, and collaborative team culture centered around principles of feedback and learning.

• Led Product Design, Brand, and Marketing Design for TokBox, a PaaS Telefónica company, offering a global platform enabling customers to quickly and easily integrate real-time communications into their website and mobile apps.

• Collaborated with Product, Engineering and Marketing to deliver UX and UI designs for the platform interface, developer starter kids, website and mobile sites, product marketing, advertising materials, environmental event design, swag design, and brand management.

• Implemented design processes that boosted efficiency, reduce burnout, improve cross-team collaboration.

• Established UX Research initiative resulting in strategic alignment and increased customer retention and revenue.

• Improved company culture to one that valued UX Design / Research as an imperative to meeting business objectives.

• Collaborated with cross-functional teams to deliver new features to Scribd's marketing website, ebook reading experience, and publishing tools.

• Led the Scribd rebrand, developed brand guidelines, and updated designs across Product and Marketing initiatives.

• Executed the brand photoshoot, sourcing photographer, stylist, and models for the brand's unique photo style and brand imagery.

• Designed custom end-to-end websites, mobile sites, and social media ads for real estate developers.

• Collaborated with front-end developers to ensure quality implementation of designs and met customer expectations.

• Mentored junior designers to create visually appealing graphics and simple UI solutions for marketing site designs.

• Partnered with marketing team to create custom banner ads for new housing developments.

• Worked with front-end developers to ensure quality implementation.