Te-Yen Wang

Te-Yen Wang

Te-Yen Wang

Sales Associate @ Sephora | UI/UX Designer | User-Centric Design | UC Santa Cruz

🌟 Hi, I'm Diane, a creative soul passionate about Art, Graphic Design, and Website Design. With a solid foundation from my time at UC Santa Cruz and a recently completed UI/UX Design certificate from UC Berkeley, I'm eager to enter the exciting world of UI/UX Product Design.

Experience

SEPHORARetail Sales Associate

2023 — Now

2023 — Now

San Francisco Bay Area

* Create strategic solution with digitals to maximize sales performance by 70%

* Utilize digital tools to drive sales, cross-sell and upsell products, and promote the Sephora Beauty

Insider loyalty program

* Main contributor of 1% loyalty signups vs US average of 0.86%

* Provide expert advice and personalized recommendations on skincare, cosmetics, hair care, and

fragrance products

* Deliver exceptional service, ensuring customer satisfaction, and resolving any issues or complaints

* Collaborate with brand portfolio in developing strategy to drive sales

UnknownUser Experience Designer

2020 — 2023

2020 — 2023

San Francisco Bay Area

* Established mockups and prototypes for websites and app interface

* Conduct usability testing, AB testing, and user interviews for user experience research

* Constructed a mobile app for pet adoptions to increase traffic by 65%

* Started a marketing campaign for the mobile app using Adobe Premiere

* Build prototypes using Figma, HTML/CSS and Github

* Increased web traffic by 76%, improving navigation, dropdown menu, and forms

* Interviewed stakeholders to collect real-world user preference

Education

University of California, Berkeley

Certificate

University of California, Santa Cruz

Bachelor of Arts - BA