# Theresa Osburn

> Senior Product Designer | Brand-Led Digital Products | Complex Platforms | AI-Augmented Workflow

Location: Greater Seattle Area, United States
Profile: https://flows.cv/theresa

Hi, I’m Tess — a Senior Product Designer focused on designing products that simplify complex environments. My experience spans enterprise and regulated spaces, where I help teams modernize platforms, scale design systems, and deliver more usable products.

I partner closely with product leaders and accelerated engineering teams to define features, shape product direction, and translate evolving needs into practical, build-ready solutions.

I bring a strong visual and brand foundation, with experience leading teams and a Fortune 100 rebrand.

Recently, I’ve been incorporating AI into my workflow, using Figma Make to rapidly explore concepts, iterate on solutions, and support faster product decisions.

I’m especially drawn to brand-led teams where craft, usability, and strong product thinking matter.

## Work Experience
### Senior Product Designer @ Slalom
Jan 2018 – Present | Seattle, Washington
At Slalom, I’ve designed and delivered digital product experiences across government, retail, and Fortune 500 sectors, with a current focus on accelerating AI-enabled product delivery.

I’ve been a key contributor to the modernization of MyE-Verify, E-Verify, and the launch of E-Verify+—public-facing USCIS applications built with USWDS and WCAG/508 accessibility standards. I partner closely with product owners and cross-functional pod teams to deliver implementation-ready designs, support usability research, prepare UAT workflows, ensure accessibility compliance, and drive iterative approvals through launch.

My broader portfolio includes designing digital experiences for NIKE, Inc., Vivint Smart Home, and multiple Fortune 500 enterprise and consumer platforms.

### Creative Director @ Freelance / Design Consultant — Various
Jan 2018 – Jan 2018 | Greater Seattle Area
I partnered with clients on projects spanning UX research, branding, and digital design.
– Conducted UX research for Oculus VR (via Blink) to inform interaction design in AR/VR products.
– Directed a brand refresh for Peninsula Truck Lines, redesigning the website, reorganizing information architecture, and establishing brand guidelines.

### Creative Director @ Davis Wright Tremaine LLP
Jan 2014 – Jan 2017 | Seattle, Washington
After leading Perkins Coie’s rebrand, I was recruited to bring design maturity and creative direction to DWT where I focused on elevating brand consistency, strengthening event campaigns, and building processes for a lean in-house team.

– Informed the firm’s rebrand RFP process, establishing visual direction and elevating design standards.
– Created the mark and brand system for Project W, a women-focused startup accelerator that continues to support and amplify women founders.
– Led creative for Restaurant High, a high-profile fundraising event that brought kids to LA, engaged top chefs, and raised money for food access.
– Managed and mentored a small in-house team, implementing workflow protocols that improved efficiency and ensured quality design delivery.
– Directed digital innovation, including a proprietary financial dashboard built with lean UX principles (wireframes, high-fidelity mockups, and annotated specs).

### Design Manager @ Perkins Coie LLP
Jan 2007 – Jan 2014 | Headquarters | Seattle, Washington
At Perkins Coie, a Fortune 100 law firm with 21 offices globally, I helped scale the in-house design function from a small team into a department supporting global needs. My work spanned rebrands, digital platforms, campaigns, and high-profile client proposals.

– Led the firm’s rebrand, overseeing execution across brand identity, websites, campaigns, sponsorships, and events for all offices.
– Helped to launch StartupPerColator, an award-winning platform for the Emerging Company & Venture Capital group that raised the firm’s profile with startups.
– Designed and executed campaigns and client proposals for companies such as Google, Nordstrom, J.Crew, and REI, including creative direction for industry events like Outdoor Retailer.
– Helped scale the in-house team (from 2 to 6 designers), managing operations, budgets, and workflows while raising the firm’s design maturity.


## Education
### UX Writing
University of Washington

### UXDI Certificate in Intensive User Experience Design Study (10 weeks, 400+ hours)
General Assembly

### User Research
CareerFoundry

### Certificate in Web Design
University of Washington

### School of Visual Concepts

### Graphic Design
Southwest University of Visual Arts


## Contact & Social
- LinkedIn: https://linkedin.com/in/tessosburn

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Source: https://flows.cv/theresa
JSON Resume: https://flows.cv/theresa/resume.json
Last updated: 2026-02-23