# Thiago Carvalho

> Applied AI Forward Deployed Engineer @ Smarter Technologies | Revolutionizing RCM with AI Agents

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/thiagocarvalho

I'm driven by the belief that technology should meaningfully improve people's lives, especially in healthcare. As a software engineer with over 7 years of experience, I've developed deep expertise in healthcare RCM, AI automation, and revenue cycle optimization. My role involves both engineering advanced AI solutions and ensuring they're tailored to address the real-world challenges healthcare providers face daily.

I've collaborated closely with healthcare organizations to understand their unique workflows and challenges, crafting solutions that increase efficiency and directly enhance patient care. My experience includes leading small teams of engineers, guiding product development, building solutions that integrate with LLMs, and deploying software that smoothly connects into existing healthcare systems. I'm particularly skilled at simplifying complex technical ideas into clear, practical strategies, making sure everyone involved—from engineers to stakeholders—is aligned and informed.

At Smarter Technologies, we're dedicated to fixing the US healthcare system through smart, effective automation, ultimately making healthcare better for providers and patients alike.

## Work Experience
### Forward Deployed Engineer @ Smarter Technologies
Jan 2025 – Present
As a Forward Deployed Software Engineer at Smarter Technologies, I help healthcare providers transform their revenue cycle management with AI Agents. My focus includes developing AI-driven software solutions, leading critical projects by determining necessary software and architectural trade-offs, and collaborating with cross-functional teams to tailor solutions to customer needs, contributing to our mission of fixing the US healthcare system.

Key responsibilities:
- Leading projects and determining the necessary software and architectural trade-offs essential for effective deployment.
- Developing and deploying AI-powered software solutions to enhance healthcare RCM efficiency.
- Collaborating closely with Technical Product Managers, Platform Engineers, and Customer Experience teams to integrate AI solutions seamlessly into customer workflows.

Working with AI automation, healthcare RCM methodologies, and advanced software development techniques to deliver unmatched improvements in RCM performance for healthcare organizations.

### Technical Product Manager @ Thoughtful AI
Jan 2024 – Jan 2025

### Software Engineer @ TrueML
Jan 2021 – Jan 2024 | Remote

### Implementation Engineer @ FactSet
Jan 2018 – Jan 2021 | New York City Metropolitan Area

### Software Engineer Intern @ TIAA
Jan 2018 – Jan 2018 | Iselin, New Jersey

### Software Engineer Intern @ Holy Name Medical Center
Jan 2018 – Jan 2018 | Teaneck, New Jersey

### Lead Instructor @ iD Tech Camps
Jan 2017 – Jan 2017 | South Orange, New Jersey

### Software Engineer Intern @ pullup Technologies, INC.
Jan 2017 – Jan 2017 | Newark, New Jersey

### Web Developer @ JT Web Computer Solutions Inc.
Jan 2013 – Jan 2016 | Kearny, New Jersey


## Education
### Bachelor of Science (B.S.) in Computer Science
New Jersey Institute of Technology

### Associate of Science (A.S.) in Computer Science
Hudson County Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/ttcarvalho
- Portfolio: https://thiago-carv.github.io

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Source: https://flows.cv/thiagocarvalho
JSON Resume: https://flows.cv/thiagocarvalho/resume.json
Last updated: 2026-04-13