Sydney, New South Wales, Australia
• Built an automated regional verification tool in Python to allow comparisons of different AWS environments reducing weekly manual verification effort from two hours to zero.
• Built a Flask API allowing other teams to easily integrate the regional verification tool into their product pipelines.
• Built a command line network diagnostics tool in Python that enabled collection of real time network diagnostic information from production systems for escalation to AWS when issues arose.
• Participated in the Voice Services on-call roster, being the first responder for production issues, responsible for investigating and resolving them where possible, and escalating with appropriate context when necessary to reduce the impact of pages on the US team.