# Tianshu Zhang > Software Project Manager Location: San Francisco Bay Area, United States Profile: https://flows.cv/tianshu ## Work Experience ### Software Project Manager @ PAX Technology, Inc. (North America) Jan 2025 – Present • Led large-scale software delivery for U.S. platform and device software, managing 50+ in-house and offshore engineers sales, across multi-region development and release cycles. • Drove prioritization and scoping decisions under constrained engineering capacity and evolving technical requirements, consistently meeting or delivering ahead of committed timelines across 20+ concurrent projects. • Owned end-to-end SDLC for payment firmware, app, and SaaS solutions—from product discovery and certification through deployment—improving delivery predictability and quality. • Worked directly with enterprise clients (e.g., Bank of America, Shift4) to troubleshoot certification and production issues, conduct root-cause analysis, and gather and refine requirements for subsequent releases. • Established scalable engineering governance and delivery infrastructure, incident postmortems, release documentation, OS/app version tracking, and execution dashboards using JIRA, Confluence, SharePoint, and Smartsheet. ### Associate Product Manager @ Alibaba Group Jan 2024 – Jan 2025 • Conducted feature breakdown of Fliggy’s product, competitive analysis across key dimensions such as functionality, user experience, completeness, and content distribution strategy; benchmarked against Booking, and Expedia • Analyzed user behavior data, user feedback, and order data; proposed phased iteration plans for the product content distribution strategy,designed iterations based on approved requirements, adding five data-tracking issues related to content visibility and performance, achieved a 15% increase in content click-through rate and video completion rate • Actively participated in project execution, coordinated with the development team and successfully completed 2 agile iterations; delivered the project Gantt Chart and mitigated 2 delays and requirements changes ### Project Manager @ Seco Sports Tech Jan 2024 – Jan 2025 | New York City Metropolitan Area • Developed a US market entry plan by conducting market, company and product research, and analyzing competitors' behaviors and key influencers, resulting in a multi-year strategy that achieved a $100,000 strategic goal within 6 months. • Completed agreements with the most cost-saving supplier after a comprehensive analysis of the key logistic providers (e.g., UPS, FedEx), identifying cost-saving opportunities • Cultivated potential strategic sponsorships at multiple events, contributing to brand affinity within the college community; Produced advertising videos by establishing partnerships with 500 influencers and NBA players • Redesigned the company website according to customer demand by doing A/B test and customer surveys facing over 100 people, improving user experience and boosting online conversions; Coordinated daily and weekly with website maintenance providers and app developers to ensure high development efficiency ### Strategic Partnership Program @ Samsung Electronics Jan 2024 – Jan 2024 | New York City Metropolitan Area • Directed a team of four in developing innovative, localized marketing campaigns to boost sales of Samsung's home entertainment products; Streamlined brainstorming efforts, narrowing down 30+ ideas to three most feasible and targeted campaign concepts • Conducted research on market size and growth trends, competitive landscape, and consumer behaviors, and performed breakeven and ROI analyses on the top three campaigns; Provided strategic budget and timeline forecasts based on data-driven insights • Collaborated closely with clients via emails, calls, and three online meetings to align on campaign direction; Delivered a 40+ page presentation covering market analysis, growth strategy, and risk mitigation to help client decide on the marketing approach ### Project Management Assistant @ EY Jan 2023 – Jan 2023 | Beijing, China • Assisted project manager with an SAP global ERP implementation project covering all business modules with 100+ stakeholders, and communicated with 50+ internal implantation consultants gathering project status; developed status reports in various formats and hosted daily/weekly/monthly status meetings • Created and managed project documents including weekly/monthly project plan, milestones, defect and requirements tracker, training plan, communication materials and report status regularly to PMO group and clients’ representatives • Facilitated communication with stakeholders across global regions to collect and clarify business requirements • Participated in solution design sessions and created meeting minutes • Documented GRC training materials and led training sessions with 20+ clients’ regional representatives across Asia, Africa, Europe, and Latin America areas ### Business Development Intern Group Leader @ Rouge International Jan 2022 – Jan 2023 | Hong Kong • Led a team of 3+ interns in the North American region to reach out to potential clients globally to expand business • Communicated with potential clients via LinkedIn messages & email channels daily, promoting Venture Capital repackaging & turnaround advisory business • Led daily standup meetings among interns and weekly meetings with direct manager reporting progress and next steps • Succeeded in developing 200+ clients and generated 30,000 RMB in revenue ### Loan Associate @ Community First Fund Jan 2022 – Jan 2022 | Lancaster, Pennsylvania, United States • Conducted credit evaluation for hundreds of consumers and commercial lending cases based on lending requirements • Reviewed loan applications and supporting documents for accuracy, and completeness for loans closed from March 2020 through September 2021 ### Co-Founder @ Shanghai Elephant boutique Jan 2020 – Jan 2021 | Shanghai, China • Conducted personal e-commerce live streaming and created advertising videos on TikTok to boost sales • Participated in vendor vintage exhibitions and negotiated prices with potential vendors • Uploaded 100+ lists of vintage products with photos, videos, and descriptions daily • Retained 1000 clients on WeChat and had an average of 20,000 RMB in sales revenue each month ### Retail Sales Associate @ MUJI (Shanghai) Co.,Ltd Jan 2020 – Jan 2020 | Shanghai, China ## Education ### Master's degree in Information Technology Project Management New York University ### Bachelor of Arts - BA in Economics Franklin & Marshall College ## Contact & Social - LinkedIn: https://linkedin.com/in/tianshu-zhang-06311a191 --- Source: https://flows.cv/tianshu JSON Resume: https://flows.cv/tianshu/resume.json Last updated: 2026-04-13