# Tiffany N.

> Staff Product Designer at Skylight

Location: San Francisco, California, United States
Profile: https://flows.cv/tiffanyn

Product Designer with 8 years of experience in UX design, internal tools, and complex data visualization. I’ve worked across government, nonprofit, startup, and corporate environments, specializing in user research, agile workflows, and cross-functional collaboration with PMs and engineers.

I’m currently designing solutions for the federal government by creating tools that streamline operations and make complex data more usable. I’m passionate about the intersection of technology and design, and enjoy working in spaces that require problem solving, creativity, and collaboration.


Portfolio: www.tiffanynieh.com
Send me a message or e-mail me at tnieh05@gmail.com for the password

Skills:
-Service Blueprints
-User Research
-Usability Testing
-Product Strategy
-Facilitating Workshops
-Interaction Design
-Systems Thinking
-Information Architecture
-UI Design

## Work Experience
### Staff Product Designer @ Skylight
Jan 2021 – Present | San Francisco Bay Area
Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

Designed a desktop application to modernize and streamline weather data ingestion and subscriptions within the Air Force. 

Clients: United States Air Force

### Senior Product Designer @ VMware
Jan 2020 – Jan 2021 | Dallas-Fort Worth Metroplex
(Previously Pivotal Labs)

• Worked collaboratively with product managers and engineers. Owned the entire design process from concept/research to shipping. 
• Influence product strategy through research insights 
• Educate development team and stakeholders on the values and practices of agile development, lean software development and user-centered design.

Clients include: Fedex, US Space Force (Section 31), CCD, Joint Special Operations Command (JSOC), USAF, Various NGOs

### Senior Product Designer @ Pivotal
Jan 2019 – Jan 2019 | Dallas/Fort Worth Area

### Product Designer @ Pivotal
Jan 2017 – Jan 2019 | Dallas/Fort Worth Area
Consulted with clients from large fortune 500 companies using agile and lean methodologies to help them build software better and faster. 
• Worked closely with a balanced team (PM's, engineers, designers) from both Pivotal and client side
• Led team workshops/activities such as: service blueprints, problem/solution prioritization, assumption generation, risk prioritization, card sorting, design studio, giving feedback and others
• Led research efforts, synthesis, and workshop facilitation on product teams
• Promoted tight feedback loops through designing thin slices, frequent iterations and regular communications with users
• Advocated for user-centered design to our client team and stakeholders

Clients include: Mr. Cooper, GE, US Air Force (Kessel Run), Dell, Corelogic and more

### Product Designer @ Unknown
Jan 2017 – Jan 2017 | San Francisco Bay Area
Heard Now, Inc
-Created the on-boarding experience for HEARD users
-Conducted on-site user interview with parents and teachers
-Led Red-Route analysis process to address which pain points to prioritize
-Illustrated all visuals to align with the brand

Ready Surgery
-Implemented various research methodologies (i.e. ethnographic research and user interviews)
-Ideated and tested multiple solutions to a complex data visualization problem
-Collaborated with a team to create a style guide and hi-fi visuals
-Designed and presented a pitch deck to founder summarizing research findings

WeTravel
-Applied various user research methodologies (i.e. card sorting, comprehension tests and usability tests) to identify user needs
-Redesigned website visuals and messaging to increase CRO on landing page and increase comprehension of pricing structure
-Designed and tested lo-fi and hi-fi prototypes
-Created and presented final redesign pitch deck to founders and WeTravel team

Client List: Heard Now, Ready Surgery, WeTravel


## Education
### Bachelor of Arts - BA in Marketing
The University of Texas at Arlington - College of Business

### Mandarin Language
Fudan University


## Contact & Social
- LinkedIn: https://linkedin.com/in/tiffanynieh

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Source: https://flows.cv/tiffanyn
JSON Resume: https://flows.cv/tiffanyn/resume.json
Last updated: 2026-03-25