Working on productivity tools in Sales Cloud for Sales Reps.

• Launched High Velocity Sales, a net new product from concept to GA.

• Drove the user experience vision for the redesign of the Sales Cloud Email ecosystem, contributing to over 1 million MAU.

• Led the integration of two acquisitions into Sales Cloud.

• Distilling complex technologies, licensing, and permission ecosystems into a streamlined experience.

• Incorporating artificial intelligence into Sales Cloud in a seamless manner that provides value at the right time and right place.

• Partnering closely with engineers and PMs and influencing product road map

Drove the redesign of the email ecosystem from Salesforce's legacy product and ensure our new product prioritized the right features for parity.

• Supported Salesforce Lightning Email Experience, Salesforce for Outlook, Salesforce Outlook Integration, Salesforce Gmail Integration, and Salesforce Lightning Sync.

Spectrum Control / Tivoli Storage Productivity Center

Rethink the design and work flows of an established data and storage management software solution that is closely tied with its legacy system, with a focus on the evolving needs of our customers.

• Lead playbacks to sync team of over 150+ on customer needs and product direction

• Lead design and re-evaluation work ows for legacy data and storage management system with holistic, user-focused goal to provide clear and actionable data

• Lead projects from end-to-end, providing deliverables from wireframes to interactive mockups to communicate product workflow

• Host usability studies to identify opportunities, test designs, and ensure our product is meeting user needs

• Hold IBM Design workshops to teach design thinking to groups of 50+ attendees Oversaw design team of 6 and lead day-to-day projects

• Work with engineers, product managers, and technical writers to align product direction Ensure the design team is in sync with agile cycle

• Influence family products to create a cohesive brand and interaction experience

Spectrum Control / Tivoli Storage Productivity Center

Rethink the design and work flows of an established data and storage management software solution that is closely tied with its legacy system, with a focus on the evolving needs of our customers.

• Collaborate with a team of developers, product managers, and customers to understand and determine product goals.

• Provide designs in the form of wireframes and interactive mockup to a team of developers in a consumable manner.

• Interact with customers to understand pain points, underlying pressures, and ultimate goals.

• Incorporate IBM Design methodology into team culture and product.