# Tiffany Quin

> Principal Product Designer at Salesforce

Location: San Francisco, California, United States
Profile: https://flows.cv/tiffanyquin

Welcome! I'm a product designer in San Francisco who loves the challenge of transforming complex problems into intuitive, engaging, and delightful experiences.

## Work Experience
### Principal Product Designer @ Salesforce
Jan 2022 – Present | San Francisco, California, United States

### Lead Product Designer @ Salesforce
Jan 2019 – Jan 2022 | San Francisco Bay Area
Working on productivity tools in Sales Cloud for Sales Reps. 
- Launched High Velocity Sales, a net new product from concept to GA. 
- Drove the user experience vision for the redesign of the Sales Cloud Email ecosystem, contributing to over 1 million MAU. 
- Led the integration of two acquisitions into Sales Cloud. 
- Distilling complex technologies, licensing, and permission ecosystems into a streamlined experience. 
- Incorporating artificial intelligence into Sales Cloud in a seamless manner that provides value at the right time and right place.
- Partnering closely with engineers and PMs and influencing product road map

### Senior Product Designer @ Salesforce
Jan 2016 – Jan 2019 | San Francisco Bay Area
Drove the redesign of the email ecosystem from Salesforce's legacy product and ensure our new product prioritized the right features for parity.
- Supported Salesforce Lightning Email Experience, Salesforce for Outlook, Salesforce Outlook Integration, Salesforce Gmail Integration, and Salesforce Lightning Sync.

### Lead User Experience Designer @ IBM
Jan 2016 – Jan 2016 | San Jose, California
Spectrum Control / Tivoli Storage Productivity Center

Rethink the design and work flows of an established data and storage management software solution that is closely tied with its legacy system, with a focus on the evolving needs of our customers.

- Lead playbacks to sync team of over 150+ on customer needs and product direction
- Lead design and re-evaluation work ows for legacy data and storage management system with holistic, user-focused goal to provide clear and actionable data
- Lead projects from end-to-end, providing deliverables from wireframes to interactive mockups to communicate product workflow
- Host usability studies to identify opportunities, test designs, and ensure our product is meeting user needs
- Hold IBM Design workshops to teach design thinking to groups of 50+ attendees Oversaw design team of 6 and lead day-to-day projects
- Work with engineers, product managers, and technical writers to align product direction Ensure the design team is in sync with agile cycle
- Influence family products to create a cohesive brand and interaction experience

### User Experience Designer @ IBM
Jan 2014 – Jan 2016 | San Jose, California
Spectrum Control / Tivoli Storage Productivity Center

Rethink the design and work flows of an established data and storage management software solution that is closely tied with its legacy system, with a focus on the evolving needs of our customers.

- Collaborate with a team of developers, product managers, and customers to understand and determine product goals. 
- Provide designs in the form of  wireframes and interactive mockup to a team of developers in a consumable manner.
-  Interact with customers to understand pain points, underlying pressures, and ultimate goals.
- Incorporate IBM Design methodology into team culture and product.

### UX Designer - MHCI Project @ Bloomberg LP
Jan 2013 – Jan 2013 | New York, NY
Leveraging human centered design to improve the sales force experience and enhance client relationships through solutions that are focused on transparency, simplicity, and unity.

You can view more details of the project on the MHCI capstone website at http://www.hcii.cmu.edu/M-HCI/2013/Annecto/

### UX Design and Researcher - Independent Studies @ Commonland
Jan 2013 – Jan 2013
Designed and iterated a mobile and desktop experience for outdoor enthusiast.


## Education
### Master in Human Computer Interaction
Carnegie Mellon University

### Bachelor of Science (B.S.) in Psychology
Carnegie Mellon University


## Contact & Social
- LinkedIn: https://linkedin.com/in/tptsai

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Source: https://flows.cv/tiffanyquin
JSON Resume: https://flows.cv/tiffanyquin/resume.json
Last updated: 2026-04-13