# Tiffany Zheng > Senior Product Designer at ServiceNow Location: New York, New York, United States Profile: https://flows.cv/tiffanyzheng Hi, I'm Tiffany Zheng, a product designer who loves tackling challenging, complex problems. ## Work Experience ### Senior Product Designer, Service Observability @ ServiceNow Jan 2022 – Present | New York, New York, United States Working with the Lightstep team on ServiceNow Service Observability. Previously worked on Cloud Observability (formerly known as Lightstep, pre-acquisition). ### Product Designer, Claris @ Apple Jan 2018 – Jan 2022 | San Francisco Bay Area Lead designer for Claris Connect. Formerly designed for Claris Cloud. ### Product Design Intern @ Zendrive Jan 2017 – Jan 2017 | San Francisco, CA ### Product Design Intern @ Workday Jan 2016 – Jan 2016 | Pleasanton, CA Designed a new manager experience for the Workday HCM product. ### Teaching Assistant @ Cornell University Jan 2015 – Jan 2016 | Ithaca, NY Teaching Assistant for Introduction & Intermediate Design and Programming for the Web (INFO 1300 & INFO 2300). Held weekly office hours helping with design concepts, HTML, CSS, JavaScript, PHPand SQL and graded student projects. ### UX/UI Design Intern @ Quicken Loans Jan 2015 – Jan 2015 ### Quality Assurance Intern @ Early Adopter Network Jan 2014 – Jan 2015 | New York, NY (Remote) ### Research Assistant @ Cornell University Jan 2014 – Jan 2015 | Ithaca, New York Area Researched social media sharing behavior patterns under Professor Dan Cosley. Held interviews and analyzed user motivations ## Education ### Bachelor of Arts (B.A.) in Information Science Cornell University ### Ithaca High School ## Contact & Social - LinkedIn: https://linkedin.com/in/tiffanyzheng --- Source: https://flows.cv/tiffanyzheng JSON Resume: https://flows.cv/tiffanyzheng/resume.json Last updated: 2026-03-29