At Connected I had the opportunity to work for a wide variety of companies and help them navigate complexity, understand their customers, identify opportunities and design exciting, desirable and shape people-centred products and value propositions. This helped me to develop confidence in collaborating closely with cross-functional teams and communicating my research, design and strategy with different stakeholders and leadership teams. In addition to my product design practice, I worked to establish Connected Labs, an internal research and development program, where I spent time exploring new applications of emergent technologies while collaborating closely with researchers, engineers, product managers and designers.