Modified front-end API data-fetching behavior to reduce backend API load by 85%.

Split customer-facing vs internal-facing definition of "Region", redefining one of the platform's underlying core assumptions, which increased our theoretical maximum customer capacity by 100x

Re-designed and implemented a smooth transition plan for V2 of ControlOne's core routing platform. Eliminated any possibility of multi-tenancy collisions, decreased number of hops, and reduced CPU overhead by ~40%.

Designed and architectured the configuration synchronization method for ControlOne between desired and actual network state. Included self-healing properties to eliminate transient errors and visibility so strong that the occasional sync error is often resolved before Support even receives a ticket.