# Tim Knapton > Product Designer & Design Leader | Creating happy users and inspired teams through UX, research, and code Location: San Mateo, California, United States Profile: https://flows.cv/timknapton I’m a Product Designer with 15+ years of experience turning complex ideas into intuitive, high-impact products. My work has won major awards, reached millions of users, and bridged the gap between user needs, business goals, and technical realities. With foundations in both computer science and cognitive science, I blend design craft, user research methodologies, and code fluency to deliver experiences that are both elegant and scalable. I’m equally comfortable leading design teams, influencing strategy, curating design systems, and performing deep research, all in service of creating products people love to use. My work has appeared on web, mobile, desktops, and televisions. I've collaborated and represented design with startup-sized teams and global enterprises alike. Whether I’m prototyping in Figma, running a workshop, interviewing users, or pushing CSS to Git, I bring a systems thinker’s mindset and a relentless focus on happy users and inspired teams. ## Work Experience ### Independent Product Designer & UX Consultant @ Unknown Jan 2015 – Present | San Francisco Bay Area Providing UX consultation services to several clients. Notable projects include the creation of mobile app designs, web dashboards, digital branding, web app development, and defining UX research processes. Notable clients include Vungle (premier ad-tech), Frame (Virtual Desktops acquired by Nutanix), Gyst Audio (human-powered news audio), small businesses, and open-source initiatives. ### Director of Product Design @ KSOC Jan 2021 – Jan 2022 | San Francisco, California, United States Founding designer responsible for design strategy, end-to-end product UX, Design System, Visuals, Brand, and Marketing. Helped the company achieve a stellar $6MM seed round and build the first iterations of their next-gen Cloud-Native Security solution for businesses using Kubernetes. ### Lead User Experience Designer @ Equinix Jan 2018 – Jan 2021 | Sunnyvale, California, United States Created and deployed a design system to be used by multiple vertical teams within Equinix. Worked across verticals with designers and engineers to ensure new feature development. Synthesized stakeholder requirements into strategic initiatives. Hired teams and led initiatives for Equinix's design community. Responsible for several tailored experiences within the Equinix Customer Portal, Cloud Exchange, and Developer Network. ### Senior User Experience Designer @ Intuit Jan 2010 – Jan 2015 | Mountain View, California, United States Design lead for QuickBooks Mac and Windows native SaaS clients. Previously built several new features in a dramatic redesign of QuickBooks Online that drove growth from 400k to 1.5M users. Patent pending for two of QuickBooks’ highest-rated features, as well as markedly increasing conversion and migration rates among users for several years. ### Research & Development @ AccuWeather Jan 2009 – Jan 2010 | State College, Pennsylvania Area Designed and developed applications on mobile, television, desktop, and web platforms. Acted as the primary UX voice for the global R&D group. Designed and built innovative apps that grew the AccuWeather brand on emerging platforms (tablet and television), while unifying a new look and experience standard across platforms that persists today. ### Designer / Developer @ OnQ Jan 2008 – Jan 2009 | Greater Los Angeles Area Intern in a boutique startup and web agency. Responsibilities included both front- and back-end development for client systems and startup efforts, as well as usability consultancy and visual design work across several client projects. ### Teaching Intern @ Penn State University Jan 2008 – Jan 2009 Assisted HCI pioneers Dr. John M. Carroll and Dr. Mary Beth Rosson with teaching and aiding their university students in 300 and 400-level courses. Topics covered included user-centric systems design, usability engineering, development methodologies, and formal usability evaluation. ### Research Assistant @ Penn State University Jan 2006 – Jan 2009 Worked as a lab assistant and researcher in The Computer Supported Collaboration and Learning (CSCL) lab at Penn State's college of Information Sciences and Technology. Aided with research studies and developed functional prototypes and applications for use by faculty and researchers. ### Instructor @ Government of Grenada Jan 2007 – Jan 2007 Traveled to Grenada on behalf of Penn State to teach a series of workshops to teachers and students of the country and neighboring islands. Topics covered included computer programming basics, lab/classroom management, and web development. Worked as an infrastructure facilitator to schools who did not have the resources to establish computing lab environments. Honored by the Ministry of Education for creating a positive impact on Grenadian schools and students. ## Education ### Bachelor of Science (B.S.) in Human-Computer Interaction, Information Systems, German Studies Penn State University ## Contact & Social - LinkedIn: https://linkedin.com/in/timknapton - Portfolio: https://timknapton.com --- Source: https://flows.cv/timknapton JSON Resume: https://flows.cv/timknapton/resume.json Last updated: 2026-04-13