# Tim Quinn

> Client Manager

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/timquinn

I am a strategic thinking professional who excels in fast-pace environments. I always bring a positive attitude to any challenge. I have a strong background in client success management, supply chain organization, account management, project management, a high attention to detail, as well as b2b, retail, and e-commerce sales. I am a natural problem solver dedicated to finding constructive solutions. I plan to use my extended experiences, powered by my passions.

## Work Experience
### Client Manager @ BRMS
Jan 2024 – Present | Folsom, California, United States
- Mediate between clients, brokers, carriers, providers, and members to escalate critical issues as needed, and provide ongoing communication including daily administration and monthly reports ensuring high-quality delivery.
- Manage the complete renewal process for BRMS clients, ensuring accurate document gathering, revisions, and execution of contracts & benefit plans.
- Coordinate the creation and updates of plan documents, ID cards, PPO network contracts, and Plan Cost Reports, ensuring compliance and accuracy.
- Apply in-depth knowledge of industry regulations, compliance standards, and policy details, including plan deductibles, dates, and Utilization Management updates from carriers such as Anthem Blue Cross

### Senior Sales Associate (Key Holder) @ Atlas Skateboarding
Jan 2016 – Jan 2024 | 209 2nd Ave, San Mateo, Ca
Operate and manage a boutique style, retail store front and international e-commerce store.

"The physical location serves as a retail store and art gallery that features a well curated stock list of like-minded brands as well as a place to host events to coincide with special projects mainly exclusive to Atlas."

- Daily physical and digital merchandising of new and current collections while maintaining the store's aesthetic and clean look.
- Manage & train employees at a boutique retail store in Downtown San Mateo, which focuses on high-touch client service, to an average of 100 visitors per day.
- Implemented a system to discount older products by 10-20%, which generated 20% more sales and made room for
newer products.
- Contributed to high profile product release events 1-3 times per month, in which we released premium Nike shoes for
over 200 customers per release. Keeping customers satisfied by limiting one per person and utilizing clear communication.

### Project Manager @ Sticker Farmer
Jan 2022 – Jan 2024 | Redwood City, CA
-Project management for a graphic design team in multiple locations, in a fast pace print production HQ.
-Create and implement standard operating procedures & other admin responsibilities for all departments.
-Designed, built, and maintained multiple e-commerce websites using Wix and Adobe applications.
-Facilitate quality control on design projects and outsourcing jobs.
-B2B services.

### Jr. Project Manager @ Sticker Farmer
Jan 2021 – Jan 2022 | Redwood City, California, United States

### Shipping Lead @ Sticker Farmer
Jan 2021 – Jan 2021 | Redwood City, California, United States
- Reconstructed shipping department to cut costs, accurately charge customers, & include automatic confirmation shipped/delivery time emails.

### Inside Sales Representative II @ GetScale
Jan 2023 – Jan 2024
-Maintained a pipeline of qualified leads with tailored communication to address client needs.
-Conducted 80-120 sales calls to warm leads, introducing our products and services with a solid understanding of
sales processes and techniques.
-Developed strong product knowledge and demonstrated a deep understanding of customer pain points, allowing for
effective solution selling.
-Maintained accurate and up-to-date records of all sales activities using our Salesforce CRM platform.

### Sales Manager @ NFG Manufacturing
Jan 2020 – Jan 2021 | San Carlos, California, United States
-Manage all sales including e-commerce, amazon, wholesale, and manufacturing customers.
-Responsible for inventory organization.
-Manage shipping services.
-Establish order of operation plans for warehouse procedures.
-Create and plan content for social media, websites, advertisements, and events.
-Perform research on potential customers, competitors, trends and industry events.
-Recognize opportunities to fill product gaps or create new business opportunities.

### .COM Associate @ Caliva
Jan 2019 – Jan 2020 | Brisbane, Ca

### Brand Ambassador @ Brite Labs
Jan 2019 – Jan 2020 | Oakland, California
-Scheduling and confirming demos
-Setting up and maintaining the demo kit
-Greeting, educating patients, consumers and retail employees on all of our products
-Increase brand awareness
-Generating sales opportunities
-Reporting and documenting demos pre and post

### Website Designer / Product Photography @ Design By Nyne
Jan 2017 – Jan 2018 | San Francisco Bay Area
-Design and create a Wix website with an online store for wholesale jewelry and accessories.
-10+ different web pages including a cover page, sign-in page, product pages and checkout.
-Provide product photographs, edited and uploaded to Wix.
-Create web products with information and organize product shots into collections for the appropriate webpages.

### Retail Associate / Graphic Design Contributer @ Cookies SF
Jan 2016 – Jan 2016 | Haight St. Location, San Francisco, Ca

### Retail Sales / Warehouse Associate @ Benny Gold
Jan 2015 – Jan 2016 | 16th St. Location, San Francisco Bay Area

### Driver / Trainer @ Lyft
Jan 2014 – Jan 2016 | San Francisco Bay Area

### Customize Sneaker Specialist / Retail Associate / Visual Team / Shipping and Receiving @ Converse
Jan 2014 – Jan 2015 | Market St, San Francisco Bay Area
-3 story store in downtown San Francisco
(FOH Team) 
-Provide quality customer service to international customers with specific product knowledge on the sales floor
-Meet and exceed sales goals by generating a repeat client base and educating new customers 
-Communicate with team members to achieve daily tasks around the store
(Custom Sneaker Artist) 
-Work with customers to design personal, customized converse sneakers
-Print custom designs onto sneakers using photoshop and big brother brand printers, change out grommets and laces
(BOH Team) 
-Basement stock organization, shipping and receiving, store to store transfers
(Visual Team) 
-Fold and sensor incoming apparel
-Assemble displays using planograms

### Driver / Shopper @ Instacart
Jan 2013 – Jan 2014 | San Francisco Bay Area

### Valet Attendant @ Pristine Parking
Jan 2011 – Jan 2013 | San Francisco Bay Area

### Buyer / Social Media / Instructor / Event Organizer @ Action Sports and Skatepark
Jan 2012 – Jan 2013 | San Carlos, CA
­-Contact company Reps, Place orders
-Receive products into the POS system, take inventory and sticker all products in the store.
-Set up/Run events such as: Video premiers and skate contests
­-Provide excellent customer service in areas of skateboarding and snowboarding products ­
-Handle Customer requests and create work based relationships
­-Create flyers, Photography/Film and video editing, 
-Teach skateboarding lessons and host birthdays
-­Maintain Facebook, Twitter, and Instagram feeds
­-Provide janitorial duties, standard daily cleaning

### YMCA - Element Skateboards Skate Camp @ YMCA of the USA
Jan 2010 – Jan 2010 | Visalia, California Area


## Contact & Social
- LinkedIn: https://linkedin.com/in/tim-quinn-sf

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Source: https://flows.cv/timquinn
JSON Resume: https://flows.cv/timquinn/resume.json
Last updated: 2026-04-05