# Tim Silva > Product Design Leader at Josys | Player/Coach, Vision, Strategy, Ops, Systems, AI, Magic Tricks 🃏, B2B, Enterprise, SaaS, Startups Location: San Francisco, California, United States Profile: https://flows.cv/timsilva Serving as Mezmo’s (formerly LogDNA's) founding product designer for 4.5 years in a B2B DevOps startup, I solved complex data management challenges by simplifying down highly technical solutions and innovations into simple workflows. As an IC, I designed, scoped, and shipped our flagship features that led to our $25M Series C. I then hired a mighty and diverse team of product designers, we shipped a 0-1 telemetry pipeline product, and secured our $50M Series D. Under my leadership, our NPS score grew from 84 to 92, and we held consistent YoY ARR growth. My career spans 12+ years of shipping products for desktop, TV, and mobile, including Intel and Verizon's premium video streaming apps for 3M+ customers. Practicing design and creative problem-solving since the 2000s, I leverage emerging technologies like AI, design tools, code, and product-led growth strategies to stay at the edge of innovation. As a player/coach, I lead teams by stress-testing early solutions, delivering seamless handoffs, and validating results with data and customer insights. My mission is to enrich teams and amplify value through lean ops. I’m a user advocate, minimalist, digital archivist, magician, and a born U.S. citizen from Petaluma, CA. In 2024, after 12.5 years of building full-time, I took a break to freelance, complete personal projects, reflect, recharge, travel, master AI, and simplify my life. In 2025, I am eager and ready for my next challenge with a new team of collaborators daring to solve worthwhile problems. ## Work Experience ### Product Design Manager @ Josys Jan 2025 – Present | San Francisco, California, United States Product Design Leader at Josys, a global IT SaaS Management startup. ### Lead Product Designer @ Mezmo Jan 2019 – Jan 2024 | Mountain View, California I led product design at Mezmo (formerly LogDNA) by shipping our core telemetry and logging features, hiring and managing my team, defining our processes and design operations, fostering user research, maturing our design system, and supporting Product and Engineering roadmaps. Top accomplishments: - Designed our highest-impact, flagship features - Led design for the launch of a new Telemetry Pipe product - Was most responsible for Product Design (Series B through a $50M Series D) - Oversaw our G2 NPS score rising from an 84 to a 92 - Hired & managed a team of three Product Designers - Established end-to-end design-ops - Was the voice of design - Fostered an inclusive design-thinking culture - Built our design system from scratch and socialized Figma - Led successful in-app guides for self-service customers I was promoted from Senior Product Designer to Product Design Manager in February, 2021. But I functionally was a Lead Product Designer as a player/coach. After 12.5 years of building full-time, I took a break to freelance, complete personal projects, reflect, recharge, travel, master AI, and simplify my life. ### Senior Product Designer @ Verizon Jan 2014 – Jan 2019 | San Jose, California At Verizon Media (formerly Oath, now Yahoo) (2018-2019), I supported our digital products, modernized internal tools and design systems, led storytelling alongside senior tech leadership, and shipped high-impact projects with c-level visibility. Previously (2014-2018), I shipped critical features and ubiquitous design systems for OnCue, Fios TV, and go90. ### Product Designer @ Intel Jan 2012 – Jan 2014 | Santa Clara, California I designed features OnCue’s family of B2C TV products including the Set-top Box and iOS/Android mobile/tablet apps. ### Product Designer @ Archetype Inc Jan 2011 – Jan 2012 | Emeryville, California I built consumer-facing products (both in-house and for 15+ household brands) across desktop, mobile, web, and TV. ### Owner @ Encide Jan 2008 – Jan 2011 | San Francisco Bay Area I built a product design critique community that has been a forum, chat, blog, shop, and social media brand. Prime years: 2008-2012, 2015-2016. We're still active, but more like a loose group of tenured professionals. ### Consultant @ Tim Silva Jan 2005 – Jan 2011 | San Francisco Bay Area Since 2005, I have sustained business with happy clients including household brand names, agencies, startups, and even individuals by crafting their exceptional ideas into tangible realities. My services include UX, UI, apps, websites, logos, brands, prototypes, development and motion. ## Education ### BA in Psychology, Sociology University of California, Davis ## Contact & Social - LinkedIn: https://linkedin.com/in/timsilva - Portfolio: http://www.timsilva.com/ --- Source: https://flows.cv/timsilva JSON Resume: https://flows.cv/timsilva/resume.json Last updated: 2026-04-13