# Tim Truong

> Staff Product Designer at Topstep, Futures Trading Platform

Location: New York, New York, United States
Profile: https://flows.cv/timtruong

[View my portfolio: timtruong.io]

I’m a Product Designer with 10 years of experience driving impact across fintech, AI-powered tools and enterprise use cases. Adept at leading zero-to-one initiatives in fast-moving environments, shaping product design strategy, and focusing teams to simplify complex systems that transform behaviors.

## Work Experience
### Staff Product Designer, Futures Trading @ Topstep
Jan 2025 – Present

### Staff Product Designer, Agentic AI @ Gorgias
Jan 2025 – Jan 2025
Led design for the launch of “Sales Assistant”, an AI agent that enables e-commerce merchants to automate high quality sales conversations via email and chat.

### Staff Product Designer, Applied AI @ Celonis
Jan 2023 – Jan 2025
Drove zero-to-one design processes for Insight Explorer, an AI-powered tool that generates process improvement insights, reducing setup time from 2 days to under 30 minutes and unlocking significant customer-reported financial $ efficiency gains.

### Lead Product Designer, No-Code IDE @ Unqork
Jan 2022 – Jan 2023
Oversaw design across core platform initiatives (including Module Builder, Workflow, and Runtime Engine) to demonstrate Unqork’s no-code app building capabilities, directly supporting ARR growth and strategic deal wins.

### Senior Product Designer @ Unqork
Jan 2020 – Jan 2022

### Senior UX Designer at Marcus @ Goldman Sachs
Jan 2018 – Jan 2020
Led design for US Deposits, helping drive $55B+ in account volume growth (100%+ increase). Crafted experiences along the full user journey, from marketing and onboarding to account management, customer help desk support, and new product adoption.

### UX Designer for Payments @ Chase
Jan 2016 – Jan 2018 | Greater New York City Area
Led the design of the “Merchants” pillar, creating a discovery experience that helped Chase customers find, shop, and apply offers with participating retailers.

### Middle School Math Teacher @ Achievement First
Jan 2010 – Jan 2015
Led students to top ranking Math standardized test results – in both the 6th and 8th grades – amongst all NYC charter schools.


## Education
### BS in Cognitive Science
University of California, Berkeley

### Master's degree in Education
Pace University


## Contact & Social
- LinkedIn: https://linkedin.com/in/timtruong
- Portfolio: https://timtruong.io

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Source: https://flows.cv/timtruong
JSON Resume: https://flows.cv/timtruong/resume.json
Last updated: 2026-03-30