# Tin Nguyen > Klaviyo AI Agents - Product focused engineer, 13 years of experience in full stack web technologies, mobile app development, and more recently, AI applications with LLMs. Location: Boston, Massachusetts, United States Profile: https://flows.cv/tin Currently building the Klaviyo AI CoPilot https://github.com/tindn/resume Product focused engineer, 13 years of experience in full stack web technologies, mobile app development, and more recently, AI applications with LLMs. ## Work Experience ### Senior Software Engineer @ Klaviyo Jan 2024 – Present | Boston, Massachusetts, United States Building Klaviyo CoPilot Agent, an agentic assistant enabling brands to execute autonomous marketing workflows. Built Klaviyo Customer Service Agent, enabling Klaviyo brands to provide on-brand and personalized customer support. Tech stack: Open AI GPT models, Anthropic Claude models, LangChain, LangGraph, pgVector, Django, FastAPI, Python, ReactJS, TypeScript. ### Staff Software Engineer @ NDVR Jan 2022 – Jan 2024 Built and launched the NDVR Wealth mobile app, a consumer finance app for optimizing and tracking investment portfolios. Set the foundation for the web app and component library. Tech stack: React Native, ReactJS, TypeScript, NestJS, PostgreSQL. ### Senior Software Engineer @ NDVR Jan 2020 – Jan 2022 ### Senior Software Engineer @ Rocket Insights Jan 2018 – Jan 2020 | Boston, Massachusetts Built and deployed mobile apps for clients including: Real time service job tracking app for field technicians. Offline first TV and film production management app SyncOnSet. Library management and research assistant app for EBSCO Information Services. Tech stack: React Native, TypeScript, JavaScript, Node.js, SQLite. ### Senior Software Engineer @ XPO Logistics, Inc. Jan 2018 – Jan 2018 | Boston, Massachusetts Built warehouse optimization software with Angular, React Native, and Microsoft .NET. ### Senior Software Engineer @ GE Digital Jan 2017 – Jan 2018 | Providence, Rhode Island Area Built digital workplace applications including: Internal portal for GE employees worldwide. Knowledge management and export control system for GE Aviation. Tech stack: ReactJS, Redux, React Native, JavaScript, TypeScript, MySQL. ### Software Consultant @ QCI Jan 2014 – Jan 2017 | Des Moines, Iowa Area Built custom software solutions for clients, including: Unemployment Insurance management system for the State of Iowa. Agricultural Insurance product for Farmers Mutual Hail Insurance Company of Iowa. Contract and resident management software for memory care facilities. Deployed accounting and ERP software with Microsoft Dynamics GP for businesses and organizations across Iowa. Tech stack: Microsoft.NET, Microsoft SQL, C#, SQL, AngularJS, JavaScript. ### Web Developer @ Alliance Technologies Jan 2014 – Jan 2014 | Des Moines, Iowa Area Developed websites for clients with Drupal CMS and Wordpress CMS. ### Digital Media Assistant @ The College of Wooster Jan 2012 – Jan 2014 I provided support and troubleshooting for students with multimedia projects such as sound and movie editing, publication, photo editing, etc. using Adobe Creative Suites, Garage Bands and Final Cut. I held workshops on educational technologies such as LaTex, Wordpress, MATLAB to teach students about these useful programs. I worked with faculty to provide in-class technical support for multimedia projects. ### Social Entrepreneurship Consultant @ The College of Wooster Jan 2012 – Jan 2012 This was a semester long seminar, during which I leaned about business analysis and consultation for non-profit organizations. I worked in a team of 3 to consult a local customer on a retail store with a mission for community development. We prepared a business plan and participated in a local business idea competition. ### Web Development Intern @ Birdeye Design Jan 2013 – Jan 2013 | Wooster, OH Build custom websites with Drupal CMS, HTML, CSS, and jQuery ### Finance Intern @ Coca Cola Beverages Vietnam Ltd. Jan 2012 – Jan 2012 | Ho Chi Minh City, Vietnam I worked full-time with other financial analysts in the office to transition financial reports into new reporting styles during the change of ownership of the company. The process required the analysis of existing reports and reformatting of old reports to new ones. For the project, I built a relational database in Microsoft Access using Visual Basics for Microsoft to store data exported from SAP. I then wrote custom Excel functions that automatically generate financial reports from the Access database. ## Education ### Bachelor of Arts (B.A.) - cum laude in Computer Science & Economics The College of Wooster Jan 2010 – Jan 2014 ### Cambridge University Advanced Level in Physics, Chemistry, Mathematics, and Economics Raffles Institution Jan 2006 – Jan 2009 ## Contact & Social - LinkedIn: https://linkedin.com/in/tindn --- Source: https://flows.cv/tin JSON Resume: https://flows.cv/tin/resume.json Last updated: 2026-03-22