# Tina N. > Full Stack Software Engineer at Jellyfish.co Location: San Francisco Bay Area, United States Profile: https://flows.cv/tinan I am passionate about using my computer science and design knowledge to make a positive, lasting impact on the company I work for and on society at large. ## Work Experience ### Full Stack Software Engineer @ Jellyfish Jan 2022 – Jan 2024 | Boston, Massachusetts, United States * Led “Transformation of Software Task Management” to Self-Service: Spearheaded the transformation to self-service for categorizing of all software task management, improving customer autonomy and satisfaction. The transformation led to 100% of tasks moving from expensive customer success involvement to self-service . Led the entire project lifecycle (9 months), including collaborating with product / design teams for a seamless user experience, and conducting demos to gather customer feedback - in addition to developing a majority of the software. * Developed Internal Alerting Systems: Implemented Slack web-hook based alerts to monitor data ingestion failures and ELT pipeline status, enhancing diagnostic capabilities and operational efficiency. Enhanced Data Handling with Secure Uploads: Utilized Boto3 S3 client to generate secure, one-time signed URLs for file uploads, ensuring data integrity and security for customer interactions. * Implemented Advanced Metrics and Database Optimization: Contributed to the creation of Dora metrics by setting up DynamoDB tables and customizing implementations for customers. Improved database perf. by adding Company ID for tenant-based sharding in evolving monolithic architecture. * Developed Time-Aware Database Fields: Collaborated with senior engineers to convert static database fields into time-series data, preserving historical changes and enhancing data tracking and reporting. * Contributed to Full-Stack Enhancements: Implemented features such as a React and Django-based “copy to clipboard” button, and improving data export functionality. Worked on both front-end and back-end improvements, addressing customer needs while enhancing application performance. ### Sabbatical @ Jellyfish Jan 2021 – Jan 2022 | Boston, Massachusetts, United States On sabbatical to finish final year of college. ### Full Stack Software Engineer @ Jellyfish Jan 2020 – Jan 2021 | Remotely from West coast ( 11 months) ### Co-op @ Jellyfish Jan 2020 – Jan 2020 | Boston (2.5 months), Remotely from West coast ( 17 months) ### Teacher's Assistant - Fundamentals of Computer Science II @ Khoury College of Computer Sciences Jan 2019 – Jan 2019 | Boston, Massachusetts, United States • Helped students understand core Java concepts and work through difficult homework problems. • Led two weekly labs with 40+ students and delivered mini-lectures on material learned that week. • Graded and provided personalized, constructive feedback on assignments and exams. ### Software Developer Co-op @ Tamr Inc. Jan 2019 – Jan 2019 | Cambridge, Massachusetts * Enhanced Core Commenting Features: Expanded Tamr’s commenting to support ‘edit’ and ‘delete’ operations - using Java, ReactJS, Postgres, and Elasticsearch. Collaborated with designers for a smooth UI. * Managed Product Stories and Incorporated Support Tickets: Completed product stories based on customer input and support tickets, resulting in 60+ PRs merged. Contributed to daily standup, code reviews, and sprint retrospectives. * UI Enhancements and New Features: Worked closely with designers to implement various UI enhancements and new features, ensuring high-quality and visually appealing user interfaces. * Engaged in Diversity and Inclusion Initiatives: Participated in bi-weekly Diversity & Inclusion (D&I) meetings. Contributed to a working group focused on recruiting and retention, promoting a diverse and inclusive workplace. ### Tutor - Fundamentals of Computer Science II @ Khoury College of Computer Sciences Jan 2018 – Jan 2018 | Boston, Massachusetts • Help students understand core Java concepts and work through difficult homework problems • Aid 40+ students during weekly labs • Grade and provide personalized, constructive feedback on 8-18 homework assignments/week ### Intern @ DoctorBox Jan 2018 – Jan 2018 | Sausalito, California Designed and composed 40+ artifacts for this stealth startup launching an innovative healthcare platform to achieve better patient outcomes. ### Intern @ Presence Product Group, LLC Jan 2015 – Jan 2015 | San Francisco, CA Presence helps clients make great products with innovative design and advanced technology. As a summer intern, I helped the firm enhance its marketing activities in the Tech industry ## Education ### Bachelor of Science - BS in Computer Science and Interaction Design Northeastern University Jan 2016 – Jan 2022 ### Bachelor’s Degree University College Dublin Jan 2016 – Jan 2016 ### High School Diploma Tamalpais High School Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/tinan415 --- Source: https://flows.cv/tinan JSON Resume: https://flows.cv/tinan/resume.json Last updated: 2026-03-29