Execute quality results through in-depth knowledge of product lifecycle management and catering to customer and business needs. Utilize excellent organizational, analytical, and problem-solving skills, effectively communicating and interfacing with end-users, technical teams, and professionals on all levels.

Experience

NextLabs, Inc.Senior Product Manager

2020 — Now

San Mateo, California, United States

Responsible for product management of the Digital Rights Management product - SkyDRM at the Zero Trust Data-Centric Security company.

HuaweiSenior Product Manager

2016 — 2019

Cupertino, CA

Managed product strategy and roadmap in BSS (CRM, product catalog, eCommerce, and billing) product on-premises and in Cloud. Performed market trend and competitor analysis, requirement gathering, and prioritization. Collaborated with multiple functional teams. Crafted message and presented solution discussion with customers at all levels of granularity, from CIO/CTO to business manager, IT architect, and operation people.

AmdocsProduct Owner and Software Design Architect

2010 — 2016

San Jose, CA

Owned product roadmap and requirements for Amdocs Retail Interaction Manager. Define

the product vision and strategy for Amdocs Retail Interaction Manager and CRM products. Owned and prioritized product backlog for Retail Interaction Manager.

AmdocsLead Software Engineer

2003 — 2010

San Jose, California, United States

● Led implementation of Quality and Change Manager applications from concept to productization.

● Developed Amdocs CRM product.

● Led an agile scrum team as a scrum master to deliver the product on time and on budget successfully.

Education

Montana State University-Bozeman

MS

Wuhan University

MS

Wuhan University