Returns and exchange management for e-commerce brands integrating on the Shopify platform, streamlining post-purchase experiences.

* Lead engineer on printerless returns initiative, increasing accessibility for customers without printers

* Standardized dozens of public API endpoints and and enabled programmatic webhooks management to streamline returns data flow with merchants, warehouses, and third party integrations

* Built and maintained integrations with Attentive, Klaviyo, Zapier, Malomo, Gorgias, ShipBob, and multiple warehouse management systems (WMS), improving observability and

reducing delays in processing time-sensitive return events

Custom apparel e-commerce operating with in-house sales, logistics, and warehouse teams to handle the entire process from design to delivery. I worked on the logistics team, which was integral to the company's operations by delivering specifications of custom orders into efficient fulfillment and ensuring products reached customers on time.

* refactored legacy backend systems in Ruby on Rails to improve routing logic for custom apparel orders across multiple fulfillment centers.

* engineered backend services to streamline the custom apparel order lifecycle, from design submission to production and delivery.

* spearheaded revision of technical interviewing and onboarding processes

SpreeCommerce is an open-source Ruby on Rails e-commerce platform and multi-vendor marketplace enabling merchants to build custom online stores. I worked in a hybrid setup with developers split between the US and Brazil, which was a great introduction to remote collaboration.

* implemented accessibility standards

* built internationalization features for multilingual storefronts

* customized admin dashboards for merchant flexibility

* migrated legacy CoffeeScript to React and built robust Jest test coverage