Enquire AI is an AI-powered platform that provides global subject-matter expertise to the world’s leading enterprises in real time.
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Conducted technical analysis on project requirements, evaluating feasibility, priority, and risk, as well as identifying necessary technical specifications and ensuring alignment with project budget.
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Supported the technology team to ensure alignment on product development for Enquire AI products, including the Pulse Platform, the global marketplace of the company, and Lumina, a SaaS product tailored to specific company structures.
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Performed timely security and compliance reviews, evaluating both current and potential third-party integrations to ensure compliance with required standards.
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Improved team collaboration and communication via Scrum events. Conducted training sessions to enhance technical and soft skills, resulting in improved productivity, quality, and job satisfaction.
Led design and implementation of critical projects, such as transitioning from Amazon Chime to Zoom Video API to enhance video chat reliability, implementing a global notification system for optimal user retention across time zones, and creating a new payment and payouts user experience.
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Collaborated with cross-functional teams to create tickets, prioritize tasks, revitalize backlog items, and thoroughly document internal and external functions.
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Facilitated Scrum events, including daily stand-ups, sprint planning, review, and retrospectives to ensure team members were aligned and working towards project goals. Provided coaching and guidance to team members to increase productivity and collaboration, resulting in a reduction in overall development time.
Worked with third-party vendor APIs, such as payment processors for payout management, email delivery platforms for user notifications, as well as B2B data providers and resume parsers for expert compliance purposes.
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Partnered with a team of developers and designers to revamp the legacy front-end application using Angular, resulting in a streamlined user experience, improved performance and modernized code base.
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Contributed to the implementation of non-regression testing sessions and continuous integration using Jenkins.
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Assumed the role of Junior Scrum Master in September 2021, working closely with the Product Owner to introduce and implement Agile methodologies, resulting in a more efficient and productive development cycle.