I led UX and product design for Topline, Apple’s internal enterprise reporting tool that leveraged AI to deliver fast, contextual insights across departments. The platform enabled teams to build smart queries, pull in reports, and visualize business-critical data with clarity and speed.

I partnered with engineering, data science, and product teams to rethink how stakeholders discover and consume enterprise insights. My focus was on simplifying workflows, reducing cognitive load, and making data actionable. Through targeted user research, we uncovered key friction points in navigation, readability, and cross-tool integration.

To support long-term growth, I created a scalable design system that unified component logic across multiple tools. I also mentored junior designers, helping them build stronger foundations in systems thinking and research-led iteration. Our work improved data adoption rates and significantly shortened the time needed to generate decision-ready reports.

Confidential project under NDA

I led UX for Tesla’s internal Energy & Fleet Management platforms, helping teams manage large infrastructure deployments and data-heavy decision-making tools. These B2B platforms served as Tesla’s operational backbone—used for monitoring solar, battery, and fleet performance across geographies.

My work involved mapping out complex user journeys, designing dashboards, and building tools that translated raw data into visual, actionable formats. I facilitated design sprints, partnered with PMs and engineers, and built Tesla’s first Enterprise Style Guide, unifying UI elements and improving collaboration across design teams.

The work led to faster, more confident decision-making for Tesla's internal users—and a more unified experience across the company’s enterprise software tools.

As part of the Apple Maps team, I designed an internal survey creation and management tool for QA teams—streamlining a previously fragmented workflow. My goal was to improve usability and empower teams to generate and distribute complex surveys more efficiently.

I applied user research, prototyping, and A/B testing to validate and evolve the tool’s UX. Collaborating closely with engineering, I introduced new interaction patterns and accessibility improvements that reduced form creation time and errors. The tool became a key utility in the Maps QA pipeline, helping teams scale faster with cleaner workflows.

At PRGX, I focused on reimagining payment audit tools used by global finance teams. My goal was to simplify transaction workflows and surface insights that reduce revenue leakage.

By studying user behavior and analytics, I identified key friction points and introduced new UX flows that cut down unnecessary steps. I also redesigned the navigation structure and introduced a component-based design system to support development velocity.

The result: improved user satisfaction, a significant drop in customer support tickets, and faster issue resolution. The work laid the foundation for more efficient collaboration between design, development, and business stakeholders.