# Tom Medhurst > Senior Product Designer eero/Amazon Location: San Francisco, California, United States Profile: https://flows.cv/tommedhurst ## Work Experience ### Senior Product Designer @ Amazon Jan 2023 – Present | San Francisco Bay Area ### Senior Product Manager @ Amazon Jan 2020 – Present | San Francisco Bay Area ### Senior Product Designer @ Amazon Jan 2019 – Present | San Francisco Bay Area ### Senior Product Designer @ eero Jan 2018 – Present | San Francisco, California ### Product Designer @ Bugcrowd Inc Jan 2016 – Jan 2018 | San Francisco Bay Area A platform simplifying crowd-sourced security testing (clients include Atlassian, Intercom, InVision, Tesla, Pinterest, and Heroku, among others). I work in small cross functional teams, focused on creative facilitation, user researcher and testing, and my key achievements to date have included: • Releasing a design system, improving overall design, and engineering quality and consistency; • Curating, executing, analyzing and distributing user research, including personas and journey maps, enabling us to prioritize features and make informed user-based business decisions; and • Introducing UX metrics for products and features, improving learnings and interaction cycles. ### Senior Product Designer @ Console Group Jan 2015 – Jan 2016 | Brisbane, Australia A consumer property research portal for over 12 million properties in Australia, and B2B trust accounting and property management applications. I was responsible for projects in both core product areas, and my key achievements included: • Introducing testing of design hypotheses through user engagement and research; • Improving project time to market by working with engineering to create style guides; • Leading and managing the creation of our reseller real estate agency website product; • Designing a trust accounting and file management system; and • Other projects included: mobile apps, marketing websites, branding and SaaS products. ### Web Designer @ Console Group Jan 2012 – Jan 2014 ### Interactive Designer @ iFactory Digital Jan 2010 – Jan 2012 | Brisbane, Australia A multimedia digital agency. I was responsible for pitching and presenting to customers, designing across multiple mediums, and providing frontend development. My key achievements included: • Increasing customer satisfaction by creating an onboarding and project management system, outlining a clear project workflow from design to engineering and delivery; • Providing internal design mentoring and tutoring, inspiring a design culture; and • Delivering projects such as shopping carts, touch-screens, system portals and custom branding. ### Graphic Designer / Web Developer @ Bark Productions Australia Jan 2009 – Jan 2010 This was my first job in the industry. Cutting my teeth on graphic and web design, while developing my coding knowledge. ### Owner @ Thomas James Jan 2007 – Jan 2010 Freelance Web Design, Development, Website Maintenance, SEO, Hosting, Brand Development, Print & Multimedia Advertising. ## Education ### Bachelor of Creative Industries in Major in Communication Design, Minor in Animation QUT (Queensland University of Technology) ### Product Management Certificate in Product Management Product School ## Contact & Social - LinkedIn: https://linkedin.com/in/tommedhurst - Portfolio: http://www.tommedhurst.com - Portfolio: https://eero.com --- Source: https://flows.cv/tommedhurst JSON Resume: https://flows.cv/tommedhurst/resume.json Last updated: 2026-04-13