Led enterprise zero-touch provisioning for macOS, iOS, and Windows using Apple Business Manager and Windows Autopilot, significantly improving onboarding speed and consistency.

Architected modern endpoint management platforms using macOS MDM/DDM and Microsoft Intune, managing 2,000+ devices and driving near-total patch compliance from a previously non-compliant environment.

Implemented Terraform-based CI/CD pipelines to manage JAMF Pro configurations, enabling automated, repeatable, and auditable endpoint deployments.

Directed endpoint strategy and execution for corporate acquisitions, consolidating 1,000+ devices into a unified enterprise platform.

Established device trust and passwordless MFA across JAMF Pro, Intune, Workspace ONE, and Okta, strengthening Zero Trust posture.

Automated application deployment, patching, and lifecycle workflows, reducing manual effort and support ticket volume.

Owned Okta administration (Classic & Identity Engine), including SAML/OIDC integrations and enterprise application migrations.

Built automated endpoint lifecycle workflows using Okta Workflows, improving operational efficiency and consistency.

Led architecture and rollout of Workspace ONE UEM supporting 10,000+ BYOD devices across a global enterprise.

Unified management of macOS, Windows, iOS, and Android endpoints, enabling cross-platform automation and standardized operations.

Improved end-user experience by automating mobile app configuration and eliminating manual setup steps.

Scaled UEM to support 200+ kiosk devices, enabling centralized OS updates, monitoring, and remote management.

Architected and scaled Workspace ONE UEM for 18,000+ corporate devices, establishing a robust enterprise endpoint platform.

Led the consolidation of Yahoo and AOL MDM environments following acquisition, unifying 18,000+ devices under a single operational model.

Authored enterprise mobile security standards and policies to support compliance and secure device usage at scale.

Administered JAMF Pro, Microsoft SCCM, and MobileIron environments with a focus on reliability, compliance, and operational consistency.

Provided global Tier 1–3 IT support, including executive support, across large enterprise environments.

Led administration of McAfee ePO, electronic fax platforms, and enterprise conferencing systems.

Designed and enforced global hardware and software standards; evaluated and selected endpoint hardware at enterprise scale.

Implemented standardized Windows and macOS imaging and deployment systems, replacing fragmented legacy processes.