# Tongyun(Lynn) Shang

> Product Designer at Salesforce

Location: New York, New York, United States
Profile: https://flows.cv/tongyunlynn

I'm a UX designer who makes enterprise software intuitive and enjoyable to use, now bringing more user-centered experience into a complex procurement product @SAP Ariba.
Previously interned @FireEye, Inc. - a cybersecurity company. 
HCI graduate student @University of Michigan

## Work Experience
### Senior Product Designer @ Salesforce
Jan 2021 – Present | New York, New York, United States
Designing a unified marketing experience for marketers to deliver the right message to the right people at the right time. Currently collaborating with cross-cloud teams to provide solutions between marketing and sales cycles.

### UX Designer @ SAP Ariba
Jan 2019 – Jan 2021
Providing UX solutions for Guided Buying - a procurement product of Ariba. Collaborating with researchers to validate use cases/pain points of new features or defects. Working closely with product managers to define user stories and developers to evaluate feasibility.

### UX Designer @ SAP
Jan 2018 – Jan 2021 | Palo Alto, CA
Joined SAP through Silicon Vally Next Talent(SVNT) Rotation Program. Rotated with SAP Innovation Center: designed COPA government auditing dashboard and Now United followers boosting tool, using data visualizations and machine learning. 
Rotated with Atlas- a location intelligence web tool: created intuitive flow for retailers to view useful demographic data by conducting user interviews and using data visualizations.
Rotated and joined SAP Ariba, Inc.

### Product Design Intern @ FireEye, Inc.
Jan 2017 – Jan 2017 | Reston, VA
- Explored the data visualizations widgets and workflows for the Helix dashboard and search results.
- Designed the workflows and mock-ups of new features or to enhance old features.
- Aligned the  Fabric style guide of the dark theme with the latest Helix styles.

### UX Designer @ SkySpecs
Jan 2017 – Jan 2017 | Ann Arbor, MI 48104
- Created work order system prototypes by working closely with developers and stakeholders. 
- Fast prototyping and got weekly feedback to do iteration.
- Conduct usability tests using the developed system and iterate the design based on
feedback and technical constraints.


## Education
### Master's degree in Human Computer Interaction
University of Michigan

### Bachelor's degree in Automation Engineer Technology/Technician
Beijing Technology and Business University


## Contact & Social
- LinkedIn: https://linkedin.com/in/tongyunshang
- Portfolio: http://tongyunshang.me/

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Source: https://flows.cv/tongyunlynn
JSON Resume: https://flows.cv/tongyunlynn/resume.json
Last updated: 2026-03-29