# Tonia Chen > Principal Product Designer at TikTok Shop | Agentic AI | Products for a Billion Users Location: Sunnyvale, California, United States Profile: https://flows.cv/tonia As a founding designer and lead product designer at GXS Bank, I have been instrumental in building Singapore's no.1 digital bank from scratch. With over 2.5 years of experience in fintech and digibank domains, I have owned critical areas such as Payment, Core Experience, and Lending, creating delightful and seamless user experiences for millions of customers. My mission has always been to enrich people's lives with engaging, delightful, and elevated design, ultimately enhancing their quality of life. My core competencies include user research, design systems, UI/UX design, and design leadership. I have established a robust and consistent design system that enables efficiency and scalability across multiple products and platforms. I have also fostered a collaborative and innovative culture within the design team and with other stakeholders, pushing the creative boundaries and infusing new value into the products. Let's keep rocking! ## Work Experience ### Principal Product Designer @ TikTok Jan 2024 – Present | San Jose, California, United States ### Principal Product Designer - Global Payment @ ByteDance Jan 2024 – Present | San Jose, California, United States ### Lead Product Designer, Founding designer @ GXS Bank Jan 2021 – Jan 2023 | Singapore Founding design team member. Built Singapore's no.1 digital bank from 0 to 1. Lead product designer of Payment, CoreX, Lending, and Design System. ### Lead Product Designer @ Grab Jan 2021 – Jan 2022 | Singapore Lead product designer of the digital bank tech family. ### UI/UX Lead @ Standard Chartered Bank Jan 2019 – Jan 2021 | Singapore - UI/UX lead of Risk Group Function, Legal & Compliance, Financial Crime. - Initiate and build Design Language System of internal products. - Design internal bank application for global staff (est 6000+), major function products from end to end. - Lead and manage the RV2 design team. - Established the DesignOps of Risk Function. - Founder of SCB UX GUILD. ### UI/UX Designer @ Standard Chartered Bank Jan 2018 – Jan 2019 | Singapore ### UI/UX designer @ MOZAT PTE LTD Jan 2014 – Jan 2015 | Singapore Science Park 1 1. UI/UX designer of Mobile Application Shabik (www.shabik.com), which rewarded as “the MENA WeChat”. Enhanced socialization functions and chat functions. 2. Coordination both in Singapore, China and Saudi Arabic. Research of localization design and Multilanguage translation. ### Creative Designer @ Garena Online Jan 2010 – Jan 2013 | Singapore ### Graphic Designer @ KooBits Jan 2008 – Jan 2010 | Singapore Developed e-Education software UI and multimedia content library. Software UI design. ### Multimedia Designer(Intern) @ Ministry of Education, Singapore (MOE) Jan 2007 – Jan 2007 | Singapore ## Education ### Interactive Media Informatics in Information Technology Temasek Polytechnic ## Contact & Social - LinkedIn: https://linkedin.com/in/anqichentonia --- Source: https://flows.cv/tonia JSON Resume: https://flows.cv/tonia/resume.json Last updated: 2026-02-23