# Tony Contreras > Design Director at Accenture Song Location: Berkeley, California, United States Profile: https://flows.cv/tonycontreras Well rounded designer and technology professional with experience in human-centered product and service design, product management, software engineering, solutions architecture, and operations. Excel at leadership, team building, problem solving, and bridging communication between business stakeholders and technologists. ## Work Experience ### Design Director @ Accenture Song Jan 2022 – Present | San Francisco Bay Area ### Service & Interaction Design Lead @ Fjord, Part of Accenture Song Jan 2020 – Jan 2022 | San Francisco Bay Area ### Senior Service & Interaction Designer @ Fjord, Part of Accenture Song Jan 2018 – Jan 2020 | San Francisco, California ### Senior Program Manager @ Fjord, Part of Accenture Song Jan 2017 – Jan 2018 | San Francisco Bay Area ### Product Manager @ Gigwalk Jan 2016 – Jan 2016 | San Francisco Bay Area Helped design and ship an enterprise workforce management system for Japanese market. ### Senior Product Manager, Software & Services @ GoPro Jan 2013 – Jan 2016 • Product Owner for GoPro Plus for mobile, web, desktop and cloud, defining media management features. • Directed and worked closely with software engineers and UX designers in multiple Scrum teams. • Defined product features from competitive analysis, market research, survey results, analytics, design workshops and vivid imagination. • Executed on product optimization by defining and using analytics and end-user testing validation. • Created wireframes and storyboards for end-to-end product solutions to define experiences and help teams focus. • Represented GoPro software and hardware products at conferences, trade shows and business partnership meetings. ### Senior Product Manager – Global Production Support Systems @ Liquidnet Jan 2009 – Jan 2012 | NYC Responsible for building custom monitoring and management software for our internal operations & sales staff. It's actually far more interesting than it sounds. ### Head of Deployment Services and IT Solutions Engineering @ Liquidnet Jan 2005 – Jan 2009 | NYC Liaison between IT and Software Development, responsible for developing tools, policies and processes for production deployments. As solutions engineer, managed capital expenses of hardware requests, and ensured security and high quality was architected in new services offered. ### Director Product Support and Implementation, Liquidnet Europe @ Liquidnet Jan 2002 – Jan 2005 Responsible for managing production trading systems, implementing integrations with new customers, providing support for our end-users and sales staff. ### IT Manager @ Liquidnet Jan 2000 – Jan 2002 | NYC Responsible for creating first IT infrastructure at Liquidnet for both corporate and production systems. Managed IT vendor relations with data center, resellers, consultant agencies, key IT partners, telecomm providers. ### Systems Engineer and UNIX Systems Administrator @ Fortunecity Jan 1999 – Jan 2000 | NYC Lead Windows Engineering and Operations ### Network Administrator / Technical Analyst @ American Express Publishing Jan 1998 – Jan 1999 | NYC ## Education ### Bachelor of Arts (B.A.) in Communication, General University at Albany ### Web Development Immersive General Assembly ### Study Abroad Program London Metropolitan University ## Contact & Social - LinkedIn: https://www.linkedin.com/in/contrerastony --- Source: https://flows.cv/tonycontreras JSON Resume: https://flows.cv/tonycontreras/resume.json Last updated: 2026-04-07