# Tony Z. > Software Engineer at ServiceNow Location: San Francisco Bay Area, United States Profile: https://flows.cv/tonyz ## Work Experience ### Senior Software Engineer @ ServiceNow Jan 2024 – Present | San Francisco Bay Area ### Software Engineer @ ServiceNow Jan 2021 – Jan 2024 | San Francisco Bay Area - Played a critical role in the development and delivery of complex software solutions focused on software asset management and license optimization. - Leveraged a deep understanding of license reconciliation and Microsoft licensing to troubleshoot and resolve critical customer issues. - Developed and implemented innovative solutions, including a Chrome extension that boosted engineer productivity and a static checks framework that improved code quality and system security. - Authored detailed technical designs and documentation, ensuring clarity and facilitating collaboration across teams. - Promoted a new unit testing framework, providing detailed technical guidance and support to multiple engineering teams, enhancing code quality and streamlining development workflows across the product. ### Data Scientist @ Rogers Corporation Jan 2020 – Jan 2021 | Burlington, Massachusetts, United States - Developed JavaScript web apps that compare and examine experiments results which used to be performed manually, saving the team 6 hours per week. - Built data pipeline and interactive dashboard, to enable researchers to manage and visualize battery testing results efficiently. - Implemented and tuned both linear model and Neural Network to predict battery degradation rate, reduced the time needed to test for battery life cycle by 30 to 50 percent. ### Associate Consultant @ Institution of New Economic Development, Chengdu Jan 2017 – Jan 2018 | Chengdu, Sichuan, China - Constructed and analyzed network of VC investment activities in China based on data scraping of over 100,000 public records. - Co-authored report that recommends potential investment opportunity for local start-ups as part of government funded research. - Coordinated the accommodations and flights for 10+ speakers and 30+ attendees from out of the province, as well as transportation for 200+ local attendees for a technology industry CEO summit, feedback shows attendees are willing to come back for the second summit the following year. ### Business Development, Intern @ Ant Financial Jan 2017 – Jan 2017 | San Francisco Bay Area - Improved traffic flow analysis of international travelers by collecting and scraping new data from FAA and DOT. - Authored a report based on the traffic flow analysis, and the team formed new partnerships according to the recommendations. - Arranged team-building and volunteer activity for office of 40, the team was incredibly happy. ### Teaching Assistant for Finance Department @ University of Utah - David Eccles School of Business Jan 2017 – Jan 2017 | Salt Lake City • Prepared course materials for professor throughout the semester. • Graded students’ assignments and quizzes to support professor. • Tutored students to improve their understanding of corporate finance concepts. ### Front Office Trainee @ InterContinental Hotel Shanghai Puxi Jan 2015 – Jan 2015 | Shanghai City, China • Resolved guests’ concerns quickly and accurately, received no complaint from guest during the time. • Advised hundreds of customers on restaurants to dine at and local attractions to visit in two languages. • Managed guest profiles and replied to guests’ feedback to improve guests’ rate of return. ### Training Department Intern @ Union Life Insurance Jan 2014 – Jan 2014 | Beijing City, China • Prepared year-end regional meeting with over 500 attendees with a team of 6. • Arranged meeting spaces and team-building activity, and prepared training material for new agents. ### Administration Department Intern @ Agriculture Bank of China at New York Jan 2014 – Jan 2014 | Greater New York City Area • Co-authored economy analysis reports for 7 weeks, along with information gathering and editing from various sources. • Drafted reports to regulators, edited and translated hundreds of documents exchanged between U.S. office and headquarters. ## Education ### Master of Data Science in Data Science Northeastern University ### Bachelor of Science - BS in Economics and Business University of Utah ## Contact & Social - LinkedIn: https://linkedin.com/in/tony-yukuang-zhang - GitHub: https://github.com/Tonyz4516/detector-for-masked-faces --- Source: https://flows.cv/tonyz JSON Resume: https://flows.cv/tonyz/resume.json Last updated: 2026-03-29