# tracy c. > multidisciplinary product designer Location: New York, New York, United States Profile: https://flows.cv/tracyc Hi, I’m Tracy (ﾉ◕ヮ◕)ﾉ:･ﾟ✧* I’m a Product Designer in New York who loves making complex systems simple and intuitive. I blend research, strategy, and design craft to create experiences that feel effortless. Currently open to new opportunities where thoughtful design drives real impact. Feel free to connect, and thanks for stopping by! ## Work Experience ### associate product designer | growth @ MongoDB Jan 2023 – Jan 2025 | New York, New York, United States ### president | prattuxpa @ Pratt Institute Jan 2022 – Jan 2023 | New York, New York, United States The Pratt Institute Chapter of the User Experience Professionals' Association. ✿ Lead member and new officer recruitment and retention, social media and communications (when necessary), oversee event planning and activity reports, lead officer and general meetings, and coordinate officer elections ### user experience consultant @ Center for Digital Experiences at Pratt Institute Jan 2021 – Jan 2023 | New York, New York, United States Housed within the School of Information at Pratt Institute, the mission of the DX Center is to create better digital experiences through the application of a human-centered, ethical approach to the design and evaluation of user interfaces and interactive products. ✿ Partner with clients to address various digital design and experience needs such as: information architecture redesign, improving usability, and visual/UI refinement ✿ Clients: New York Public Library, NYC Mayor's Office of Management and Budget, Concern Worldwide US, Robert H. Jackson Center, and SmartHistory ### product design intern | app experience @ MongoDB Jan 2022 – Jan 2022 | New York, New York, United States MongoDB is the developer data platform company empowering innovators to create, transform, and disrupt industries by unleashing the power of software and data. ✿ Redesigned App Experience Guides, the tutorial experience for helping users set up services in App Experience, from initial brainstorming and user research to final, production-ready hifi designs ✿ Collaborated with product managers, engineers and other designers to align on project goals, iterate designs with stakeholder feedback, assess feasibility, and present ideas ### graphic designer & content strategist volunteer | communications team @ NYC UXPA Jan 2021 – Jan 2022 | New York, New York, United States The NYC Chapter of the User Experience Professionals' Association. ✿ Designed social media posts and branding deliverables in Figma ✿ Assisted in managing the local chapter's social media presence ✿ Created copy and wrote blog content for UX topics (when necessary) ### mid-market business development associate @ FiscalNote Jan 2020 – Jan 2021 | New York, New York, United States FiscalNote is a technology-powered global software data and media company that uses powerful machine learning to provide clients with the right policy information and insights, and at the right time so that they can better navigate market risk, uncertainty and maximize new opportunities. ✿ 2020 Q3 (first quarter): 112% of personal quota ✿ 2020 Q4: 101% of combined personal and new business revenue quota ✿ 2021 Q1: 103% of combined personal and new business revenue quota ### maip 2020 fellow | virtual engagement program | selected by elephant as an account management intern @ 4A's Jan 2020 – Jan 2020 | New York, New York, United States The Multicultural Advertising Internship Program (MAIP) is a 47 year-old talent development program dedicated to increasing diversity and inclusion within the advertising, marketing and communications industry. Fellows participate in training programs, get paired with professional coaches, and gain experience at agencies across the country. ✿ Participated in a 6-month long application process and was selected among a competitive pool of 600+ applicants to become a 2020 Fellow ✿ Selected by ELEPHANT in their NYC/Brooklyn based office as an Account Management/Client Coordinator Intern to participate in an alternative version of the internship in response to COVID-19, a 12-Week Virtual Engagement Program. Throughout the program, Fellows collaborated with 90+ agencies across the country to gain an understanding of the industry, work on campaign projects, develop discipline-based training and receive personalized mentorship from an industry expert ### business development, operations & marketing intern @ Aurore Skincare Jan 2019 – Jan 2019 | Washington D.C. Metro Area AURORE is a luxury, natural anti-aging skincare brand that seeks to empower women in Cambodia and break the cycle of human trafficking through providing safe, non-toxic and high quality skincare products. ✿ Created a thorough Go-to-Market strategy for the launch of the brand’s entry products, used for immediate implementation to pitch to investors and VCs ✿ Conducted market research, identified industry trends, created competitor analyses, and crafted target consumer profiling to optimize product launch strategy through providing actionable, evidence-based recommendations regarding sales plans, marketing plans, and branding developments ✿ Managed all social media platforms from mid-July to the end of August, resulting in a 6.38% increase in Instagram follower growth while still in the pre-launch phase ✿ Constructed a sizable informational database for marketing, investor relations, distributor relations, and continued brand growth ### marketing & business development intern @ Tweed Wolf Jan 2017 – Jan 2017 | New York, New York, United States Tweed Wolf offers carefully curated, customizable photo albums for any occasion. ✿ Generated an applicable two-year social media content plan through producing a robust inventory of focused marketing material built upon market analysis and target consumer research ## Education ### Bachelor of Arts - BA in Economics and Psychology Amherst College ### Master of Science - MS in Information Experience Design (IXD) Pratt Institute ## Contact & Social - LinkedIn: https://linkedin.com/in/tracylchen --- Source: https://flows.cv/tracyc JSON Resume: https://flows.cv/tracyc/resume.json Last updated: 2026-03-30