# Tracy He

> UX/UI Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/tracyhe

Experience: UX Designer with more than 5 years of hands-on experience.
Location: Based in the tech hub of the Bay Area.
Education: Graduate of UC San Diego's Cognitive Science program, holding a Bachelor's degree (BS) with a focus on Design and Interaction.

Passion and Aspiration:
I'm passionate about creating visually pleasing and purposeful designs that enhance the ease of daily life. My professional goal is to combine my fervor for people, design, and technology to craft effective and impactful solutions.

Get in Touch:
If you've stumbled upon my profile, don't hesitate to reach out for a chat anytime! I'm always excited to connect and discuss opportunities in the world of UX design.

## Work Experience
### User Experience Consultant @ Born Real Estate & Property Management
Jan 2024 – Present | Belmont, California, United States
•Designed a real estate SaaS scheduling calendar web-app with integrated CRM and analytics report features, creating high-fidelity wireframes to deliver an intuitive user experience for agents and brokers.
•Led user research, competitive analysis, and usability testing to enhance app functionality and meet industry needs.

### User Experience Consultant @ EY
Jan 2022 – Jan 2023
• Improved overall business efficiency by 10% and provided UX/UI consultation for clients in various complex business ecosystems by sketching, wireframing, and prototyping for web and mobile.
• Created an expandable design system, data visualizations, and high-fidelity wireframes to enhance stakeholder satisfaction across 6 projects.
• Collaborated with product managers, data analysts, and front-end engineering teams using the agile development framework to ensure quality delivery under 2 months for every project.

### User Experience Designer @ Collabs
Jan 2019 – Jan 2020
• Partnered with developers to launch an iOS app aimed at enhancing project collaboration within an university, resulting in 100+ users and eventual acquisition.
• Established a robust design system and conducted 3 user research-driven prototype iterations that led to a 48% NPS increase.

### User Experience Designer @ UCSD Design Lab
Jan 2020 – Jan 2020
• Designed website to enable diabetics to track glucose levels and presented to 40+ stakeholders.
• Improved retention rate by 32% and conducted user interviews and user research to find product market fit and viability. 
• Communicated with data scientists to solve customer needs by researching diabetic lifestyle and incorporating data visualizations.

### User Experience Consultant @ Fi - Design Agency
Jan 2019 – Jan 2020
• Streamlined the “Get It Done San Diego” iOS app for 500+ users by improving functionality in overall app usability. 
• Conducted user interviews and usability testing to uncover 10 pain points which were implemented in prototype solutions and presented to 50+ stakeholders.

### Jr. Graphic Designer @ University of California, San Diego - Rady School of Management
Jan 2019 – Jan 2020 | Greater San Diego Area
•Produced engaging designs according to branding guidelines by using InDesign, Photoshop, and Illustrator to market the school’s business program and increase enrollment.

### Registered Behavior Technician @ Gateway Learning Group
Jan 2017 – Jan 2018 | San Francisco Bay Area
•Provided 1:1 instruction to autistic children using tactics from the field of applied behavior analysis, while consistently collecting and graphing data.


## Education
### Cognitive Science w/ spec. Design and Interaction
UC San Diego

### Digital Marketing
COOP Careers Fellowship

### Associate's degree in Psychology
City College of San Francisco

### George Washington High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/tracy-he-54b381130
- Portfolio: https://www.tracyhe.com/

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Source: https://flows.cv/tracyhe
JSON Resume: https://flows.cv/tracyhe/resume.json
Last updated: 2026-04-13