•Paired closely with multiple internal stakeholders to design, build, and quickly iterate on workflows to achieve our company’s goal of being a 5-Star insurance plan, as rated by CMS (Centers for Medicare & Medicaid Services)
... • Transformed clinical data manually extracted by medical record reviewers as well as systematically parsed from flat files in order to provide the organization with accurate, timely insights into CMS Quality Measures and projected Star ratings
... • Automated work queues for pharmacy technicians so that they could help prevent members’ prescriptions from lapsing
... • Maintained an interactive portal for providers to review their practice’s Star performance and submit Star-relevant documentation for their members
•Coded primarily in Go, but also used React, Typescript, and GraphQL, and utilized tools like JIRA, Snowflake, Airflow, LogDNA, and FullStory
•Led, documented, and trained the on-call rotation, in which engineers triaged customer-reported issues as well as responded to OpsGenie/DataDog alerts
