2024 — NowCedarStaff Product Designer

2024 — Now

New York City Metropolitan Area

Led design response to critical client retention crisis, creating experimental framework which helped outperform a competitor by +24% collection rate

Mentored designers with ongoing feedback on design quality, research methodology, and stakeholder navigation

2021 — 2024CedarSenior Product Designer

2021 — 2024

New York, New York, United States

Led design across multiple products serving patients and provider Staff.

2021 — 2021AttentiveProduct Designer

2021 — 2021

Worked cross-functionally w/ UX, Product, Engineering, Product Marketing, and Client Strategy to research and design tools for marketers to grow their subscribers.

2017 — 2021HubSpotSenior Product Designer

2017 — 2021

Worked cross-functionally w/ UX, product, and engineering to tackle business and customer problems on five different product teams.

Collaborated with customer support to create a roadmap of usability improvements based on customer support tickets and bug reports.

Created a design system that established consistent content editing experiences across 20 HubSpot apps.

Worked on product experiments and onboarding for Google Chrome and Microsoft Outlook extensions.

Led the research and design of admin experiences in the HubSpot CRM

2016 — 2017HubSpotSales Engineer

2016 — 2017

Greater Boston Area

Supported 30+ salespeople on HubSpot’s North America Small Business team by consulting technical solutions and integrations.

Delivered technical demos of HubSpot’s tools to prospective clients.

Helped develop a sales engineering knowledge base.

Mentored new sales engineers by helping improve their sales, marketing, and technical skills.

Education

2012 — 2014

Boston University

Bachelor of Science (B.S.)

2012 — 2014

Experience+

Education

Bachelor of Science (B.S.)