# Tristan H.

> Product design at Gusto | Ex-Amazon, Meta

Location: Seattle, Washington, United States
Profile: https://flows.cv/tristanh

Design Strategy | User Experience | Product Design | Art Direction | Creative Direction | Brand Development

## Work Experience
### Staff Product Designer @ Gusto
Jan 2025 – Present | Seattle, Washington, United States
CX Platform

### Lead Product Designer @ Meta
Jan 2021 – Jan 2025 | Seattle, Washington, United States
Design lead, Care Support. Developed strategy and designs for Enterprise Products initiatives in Financial Planning, Compliance and Legal teams, and Campus Experiences.

### Sr. UX Designer @ Amazon
Jan 2016 – Jan 2021 | Seattle, WA, United States
•Customer Service Technology – Lead UX designer, Customer Care Platform
Fully owned the end-to-end design for developing the vision and launching a new, ML-assisted text-based channel for Amazon's 80,000+ customer service associates and developed strategy for the most customer- and agent-obsessed customer service platform. 

• Amazon Fresh Grocery – Lead art director and UX designer, Signage Developed non-permanent signage and wayfinding for Amazon's recently unveiled grocery stores. Managed a designer and Blink UX partners to meet initial launch dates.

• Global Learning and Development – Lead UX designer, The Learning Genome
Lead the development of a platform for learners and learning providers that is underpinned by a novel approach to capability development that leverages ML to measurably accelerate learning at Amazon.

• Kindle Content – Sr. UX designer, Amazon Author Central
Created the centralized experience that allows authors to manage their books, marketing events, profile, and get granular data that helps them succeed as creators.

### Senior Designer @ POSSIBLE
Jan 2011 – Jan 2016 | Greater Seattle Area
• Clients include Coca-Cola, Pella, Microsoft, AT&T, Audi and Janus
• Distilled creative brief into strategic design executions, utilizing UX best practices, RITE studies and marketing science data to inform design
• Lead designer on numerous projects, supervising designers, overseeing design QA and production designers

### Freelance Designer @ Self-Employed
Jan 2010 – Jan 2011 | Greater Los Angeles Area
• Contract designer for ZAAZ (now POSSIBLE)
• Identity systems and websites for small business and individuals

### Art Director @ Swafford & Company Advertising
Jan 2002 – Jan 2010
• Clients included Hilton Garden Inn, Hilton HHonors and many of the Hilton Family of Hotels (Hilton, Doubletree, Embassy Suites, Hampton Inn, and Conrad Hotels)
• Translated creative briefs into compelling ideas and designs 
• Developed, maintained and progressed brand standards
• Managed and mentored designers to develop and enhance creative


## Education
### UCLA

### Otis College of Art and Design


## Contact & Social
- LinkedIn: https://linkedin.com/in/tristanhufalar

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Source: https://flows.cv/tristanh
JSON Resume: https://flows.cv/tristanh/resume.json
Last updated: 2026-03-30