As a Group Product Manager at Betterment, I support the development of solutions that align user experience with business objectives.
New York, United States
Manage a product management team and direct reports, overseeing cross-functional product strategy and execution for much of our the consumer business
Pitched then led a cross functional, technical and non technical, team to deliver a two sided marketplace allowing retail clients to find advisors on our platform, reducing churn in our most valuable cohort
Ideated and led a full stack modernization of Betterments user experience, reshaping how users interact with our platform
Pioneered company wide delivery process improvements, focusing on iterative development and continuous research through the product life cycle
New York City Metropolitan Area
Directed four full-stack, cross-functional teams across User Engagement and Platform domains, including both mobile & web
Drove an increase in investment account creation through data-backed improvements, resulting in tens of millions in new assets under management
Achieved an increase in product cross-sell through iterative testing, driving higher average assets and broader account adoption per customer
Spearheaded a zero-to-one Design System, accelerating engineering development and ensuring a cohesive user experience
2022 — 2023
New York, New York, United States
Identified market gap for musicians seeking direct monetization through fan
engagement and co-developed attendance verification platform connecting
concert goers to exclusive online communities
Led product development from branding to feature iteration, scaling to
thousands of active users while managing multidisciplinary team
Delivered a front-end Web Client using Typescript, AnimeJS, Tailwind, and CSS, as well as API integrations DALL-E and Google maps that offered a blockchain product in a accessible interface
Architected and built an AWS RDS database to stand up our backend that reliably communicated with the Ethereum Blockchain
2019 — 2022
San Francisco Bay Area
Turned the Chromium based Edge’s New Tab Page into a productivity hub by implementing widgets, curated document lists, and other intelligent features utilizing the wealth of data in the Microsoft Substrate, to ultimately help increase Edge’s Engaged DAU to over half a million users.
Advocated for a user obsessed ship culture by working across all our partner teams to define success metrics specific to their feature offerings and integrate these metrics into an automated feature release system used to perform A/B experiments. Designed a methodology for users of the platform to add new unique metrics to this system in order to increase its scalability as the teams partnerships grew.
Oversaw multiple layers of the platform including the SDK, HTTP socket orchestrator, and speech entity recognition. From these teams I worked to create cutting edge voice first intelligent ‘skills’ and began strides to offer these to third party developers.
Managed over 40 developers across four continents to pull together large cross company work streams. Ran “scrum of scrums” with senior leads, created quarterly objectives and key result milestones, and facilitated cross team collaboration to integrate Cortana voice assistant in products across the Microsoft 365 suite including Outlook, Teams, Windows and more, reaching hundreds of millions of users.
Drove product vision and experiences by utilizing Machine Learning, cutting edge speech understanding technology, strict data compliance standards (China Sovereign Cloud, European GDPR, and more), and extensive customer research.
2018 — 2018
Redmond, WA
Performed market analysis on children’s use with smart speakers, including interviews and research. Then used this information to create spec’s for three differentiating features.
Aligned stakeholders across multiple teams for my three features through a strong proof of concept and detailed spec. Finally, found capable FTE’s with relevant feature ownerships to follow through with shipping these products upon the conclusion of my internship.
Education
2015 — 2019
University of Michigan College of Engineering
Bachelor of Engineering (B.E.)
2015 — 2019
2011 — 2015
Canyon Crest Academy
Highschool Diploma
2011 — 2015