# Troy San Jose

> Helping teams maximize quality, value, performance and predictability

Location: San Francisco, California, United States
Profile: https://flows.cv/troysanjose

Seasoned Program/Product Manager and Producer with 25+ years of experience shipping large-scale platforms from digital entertainment to highly regulated spaces within banking and payments. Platforms range from customer-facing to enterprise across mobile, web, desktop, console, and proprietary systems. Most recently, I’ve led programs where security, certification, audit readiness, and partner dependencies were as critical as speed to market and world class customer experience. 

I am a Certified ScrumMaster® and SCRUM/SAFe specialist with deep expertise in enterprise program management, dependency and roadmap coordination, and cross-functional leadership across product, engineering, design, compliance, risk, fraud, legal, and operations. I specialize in creating delivery structure in complex environments focusing on maintaining predictability and accountability.

Core strengths include:
Payments program delivery, digital banking platforms, Agile governance, timeline and dependency management, JIRA and Kanban, backlog and sprint execution, UX/UI leadership, vendor and contract management, and proactive risk and impediment resolution. Known for clear executive communication, strong analytical judgment, and a hands-on leadership style.

## Work Experience
### Sr AVP, Digital Product Manager @ Wells Fargo
Jan 2023 – Present | San Francisco Bay Area

### Senior Digital Product Manager @ Wells Fargo
Jan 2021 – Jan 2024 | San Francisco, California, United States

### Senior Producer, Video Engineering @ Apple
Jan 2021 – Jan 2021

### Design Program Manager, Digital @ Wells Fargo
Jan 2019 – Jan 2021 | Oakland

### UX Lead / Senior Producer @ Wells Fargo
Jan 2017 – Jan 2018 | San Francisco, CA

### Senior Producer / Product Manager @ Linden Lab
Jan 2012 – Jan 2017 | San Francisco Bay Area

### Brand Partnership and Gameplay Producer @ Electronic Arts
Jan 2010 – Jan 2012

### Lead Producer @ Electronic Arts
Jan 2008 – Jan 2010

### Founder - Creative Director / Business Development @ Definitive Studios
Jan 2003 – Jan 2008


## Education
### Bachelor of Arts - BA in Computer and Video Imaging
Cogswell Poly Technical

### General Studies
James Logan High School


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/troy-san-jose-358932

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Source: https://flows.cv/troysanjose
JSON Resume: https://flows.cv/troysanjose/resume.json
Last updated: 2026-04-07