# Truc Nguyen > Product Design Sr Manager | Principal Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/truc As a full-stack designer and design leader, I welcome the opportunity to own the end-to-end design process from zero-to-one and beyond. I've taken products from conception to shipped MVP to scale. My skills span the entire product development lifecycle from: conducting generative research, giving form to ideas by producing design artifacts at various levels of fidelity, evaluating concepts, working closely with dev teams to deliver working software, using analytics and growth tools to drive adoption, satisfaction, and retention. I enjoy working in dynamic, fast-paced, and collaborative environments where I can practice creative and pragmatic problem solving. I strive to bring elegance and differentiated value to enterprise software on the micro and macro levels. I'm equally excited about empowering end users to wield powerful tools so they can be more productive in their work as I am about applying service design principles to increase organizational effectiveness. I am especially interested in designing for expert users in complex domains. Background in: developer and technical creator tools, data/ML/AI products, observability, and analytics. ## Work Experience ### Senior Manager, Product Design @ Splunk Jan 2024 – Present | San Francisco Bay Area Lead product design teams for AIOps, AppDynamics & Splunk Integrations ### Product Design Senior Manager @ AppDynamics Jan 2022 – Jan 2024 Lead team of product designers and user researcher focused on cloud native service monitoring and security. I am also personally executing on and responsible for product and user experience deliverables for select projects. ### Product Design Technical Leader & Manager @ AppDynamics Jan 2021 – Jan 2022 | San Francisco Bay Area Hybrid principal IC (80%) and manager (20%) role on Modern APM ### Product Design Lead, Cloud Native: Microservices & Serverless @ AppDynamics Jan 2020 – Jan 2021 A Design Lead is the single, main point of contact on the Product Design team for a solution. A lead is responsible for understanding the initiatives in a solution, coordinating with contributors, scheduling, and resource planning with respect to the solution. The lead also actively contributes to one or more of the initiatives or projects in the solution. - Lead design for product portfolio of Cloud Native: Microservices & Serverless - Shape product design practice for growing org by introducing design grooming, prioritization, scoping best practices across functional areas and promoting internal knowledge sharing - Mentor junior designers on design craft, process, documentation, and communication techniques - Drove design strategy and execution for streamlined Agent Installer experience and Agent Management ### Senior Product Designer @ AppDynamics Jan 2019 – Jan 2020 | San Francisco Bay Area - Led the design strategy and delivered beta release of Experience Journey Maps, correlating performance to customer behavior - Designed first version of Kubernetes Cluster Monitoring product - Led design for End User Monitoring products: Browser and Mobile Real User Monitoring, Synthetic Monitoring ### Senior Product Designer, AI@Unity @ Unity Technologies Jan 2018 – Jan 2019 ### Senior Product Designer, Unity Analytics @ Unity Technologies Jan 2017 – Jan 2018 | San Francisco Bay Area - Designing and crafting product strategy for a skunkworks enterprise data intelligence product, closing 2 trial contracts within 6 months of project inception. - Led early stage product, customer experience, and holistic service design for Unity LiveTune, a mobile performance optimization tool. - Drive needfinding and customer insights, product adoption, onboarding, and customer success, leading to a published case study (Nvizzio's Roller Coaster Tycoon, see link & recommendation) and alpha studios experiencing up to 40% retention lift from using our product. - Proposed information architecture changes unifying two service product lines, leading to increased feature discovery and usage. ### Senior UX Designer @ NextRoll Jan 2016 – Jan 2017 | San Francisco Bay Area - Design lead on AdRoll Email, formerly SendRoll, a new product and channel enabling small-to-med businesses to run email marketing automation with ease. Launched a new product and made available to the public in a self-service capacity. Scaled to 1000+ paying customers and $1M in incremental (net) revenue in our first fiscal year. - Design lead for new Attribution and Incrementality product. Engaged and retained Strategic Accounts who felt more transparency on results of their advertising spend with AdRoll. - 20% time on Growth Marketing team. Drove signups, activations, retention with quick win experiments. ### UX Designer @ NextRoll Jan 2015 – Jan 2016 | San Francisco, CA ### Fitness Instructor @ CORE40 Studios Jan 2015 – Jan 2017 | San Francisco Bay Area Lead small group Lagree fitness classes and choreograph routines with consideration to varying ability levels. Provide personalized instruction based on your fitness goals by giving modifications, advanced variations, hands-on corrections, with emphasis on proper form and alignment. Authored a staff training manual on client support and using the MINDBODY system as part of my transition out of operations and into instruction. ### UX Designer @ NativeX Jan 2013 – Jan 2015 | San Francisco, CA Led the interaction design and user research on B2B products. Methods used include customer interviews, remote usability testing, wireframing, high-fidelity prototyping, writing production ready front-end code. Launched the Self Service Associate Portal, a customer facing dashboard for publishers and advertisers to manage app monetization and advertising. Drove incremental revenue from unmanaged accounts (adding over $1MM within 4 months of launch) while increasing internal operational efficiency for account managers. ### UX Research Lead, Technical Co-Lead @ Carnegie Mellon University and Genentech (Masters Capstone Project) Jan 2013 – Jan 2013 Led research, designed, and prototyped a system to enhance Clinical Specialists in sales planning by aiding their decision making with timely, contextual information ### Graduate Technical Intern - User Experience @ Intel Labs Jan 2012 – Jan 2012 | Santa Clara, CA Rapid experience prototyping for next-generation automobile design Delivered 4 interaction prototypes, leading to a patent application and presentation to executive stakeholders on novel design process ### KZSU General Manager @ Stanford University Jan 2009 – Jan 2012 | Stanford, CA KZSU General Manager (June 2011 - June 2012) Responsible for overseeing all aspects of day-to-day, long-term station operation, and strategic direction. Diversified offerings by forging partnerships for distribution on digital platforms such as iHeartRadio. Spearheaded and planned KZSU events and concerts both on campus and off campus, secured a new funding source of $10,000, and established promotional relationships with local venues. Oversaw operational compliance and due diligence, negotiated contracts with partners and vendors. Managed a staff of over 200 volunteers, consulted and provided guidance to individual department heads. Experienced in conflict resolution and mediation. Planned and managed a six-figure budget with the Business Manager. Organized technical projects and station upkeep with the Chief Engineer. Computing Department Member (June 2010 - June 2012): Developed and maintained web applications to facilitate internal station operations as well as the external facing website. Music DJ (April 2009 - June 2012): DJ'ed a weekly on-air music show. Reviewed new music for station library. Promotions Director (December 2010 - June 2011): Set up on-air ticket giveaways, interviews and other forms of promotion with local artists, venues and/or promoters. ### Research Assistant in Stanford HCI Group @ Stanford University Jan 2010 – Jan 2011 | Stanford, CA Projects I have worked on include: * CrowdStorm/Shepherd (led by Steven Dow) - Investigated the effects of real-time feedback and critique on design process. Involved creating a web application for running online experiments on Amazon Mechanical Turk. * Peripheral-Paced Respiration (led by Neema Moraveji) - Studied and developed techniques on using technology to reinforce calm breathing habits. Attended the CHI 2011 Conference as an undergraduate and presented an alt.chi paper. Co-author on the following publications in ACM CHI and UIST conferences: Peripheral Paced Respiration: Influencing User Physiology during Information Work, Neema Moraveji, Ben Olson, Truc Nguyen, Mahmoud Saadat, Yaser Khalighi, Roy Pea, Jeffrey Heer. In Proceedings of UIST 2011. Shepherding the Crowd: Managing and Providing Feedback to Crowd Workers, Steven P Dow, Brie Bunge, Truc Nguyen, Anand Kulkarni, Bjoern Hartmann, Scott R Klemmer. In Extended Abstracts of CHI 2011. Of Course I Wouldn't Do That in Real Life: Advancing the Arguments for Increasing Realism in HCI Experiments, Letitia Lew, Truc Nguyen, Solomon Messing, Sean Westwood. In Extended Abstracts of CHI 2011. ### Summer Research Assistant in Political Science Department @ Stanford University Jan 2009 – Jan 2009 | Stanford, CA Performed content and quantitative analysis of campaign imagery from the 2008 presidential election campaign in news media, involving coding scripts in R to correlate image characteristics and ad content. ### Software Engineer Intern @ Yahoo! Jan 2011 – Jan 2011 | Sunnyvale, CA Developed front-end products focused on enabling sharing and personalization. Contributed to UI libraries and components used horizontally across Yahoo Media properties. Revamped the Mail-To-Friend UI leading to 30% share rate, prototyped and developed experimental content-sharing features that went live in a bucket test and underwent future development. ## Education ### Masters in Human-Computer Interaction Carnegie Mellon University ### B.S. in Computer Science, Human-Computer Interaction Specialization Stanford University ## Contact & Social - LinkedIn: https://linkedin.com/in/tructtn --- Source: https://flows.cv/truc JSON Resume: https://flows.cv/truc/resume.json Last updated: 2026-04-13