Evolved the design system by adding and extending components and patterns to improve consistency and usability across products and platforms. Established a comprehensive design systems training program to guide designers and engineers, driving adoption and systems expertise. Used intuition and research to uncover and validate ambiguous problem spaces, influencing team priorities.

Designed end-to-end flows for a breach detection feature and refined the payment card storage functionality, achieving competitor parity and driving a 85.71% increase in weekly active users. Led both high-impact projects from conception to launch, collaborating closely with engineering and product teams through multiple rounds of ideation to ensure seamless implementation and user-focused results.

Designed solutions to improve an internal tool that powers Dropbox's growth engine. One of the tools is a content management system (CMS) where Dropboxers can scalably craft, preview, and launch in-product ads, notifications, and emails to end users. Hundreds of Dropboxers use this tool on a daily/weekly basis across hundreds of active campaigns.

I'm accepting mentees. Book time with me: https://adplist.org/mentors/tuyen-truong