# Tyan Trinh > Senior Solutions Engineer @ Tines Location: New York, New York, United States Profile: https://flows.cv/tyan Solutions Engineering @ Tines. Workflows, AI, Automation, and Agents Engineer Product & Development, Software Engineering, Consulting, and Solutions Experience ## Work Experience ### Senior Solutions Engineer @ Tines Jan 2026 – Present | New York, New York, United States Workflows, Automation, AI, and Agents Strategic, enterprise, and commercial segment Pre-sales ### Solutions Engineer @ Tines Jan 2024 – Jan 2026 | Chicago, IL Tines is a technology company on a mission to power the world’s most important workflows. Our intelligent workflow platform applies AI, automation, and integration to drive real business results. ### Solutions Architect @ Front Jan 2023 – Jan 2024 | Chicago, Illinois, United States Solutions Architect across Front's enterprise and mid-market accounts. I partnered with relationship managers to pursue expansion opportunities, maximize adoption, and reduce churn. I also was the designated solutions team member for Spanish and LATAM customers. Contributed to product-led growth initiatives. I used Zapier, Retool, React, and Postman ### Software Engineer @ Accenture Jan 2021 – Jan 2022 | Seattle, Washington, United States Within Seattle Liquid Studios, I was a full stack software engineer building web applications for clients following agile and XP Programming principles. Notable projects include an online Rock-Paper-Scissor tournament hosting application for 10,000+ participants built with React and AWS. ### Technology Consulting Analyst @ Accenture Jan 2020 – Jan 2021 | Seattle, Washington, United States I was an Business Analyst for a Salesforce implementation project for a Fortune 500 Client. I was responsible for translating high definition requirements into detailed user stories, reviewing test cases, and leading product demonstrations after every Agile sprint cycle. For 3 months I was an operations analyst for a state government public assistance program help center, improving their customer service processes. I helped reduce average call time by 64% through creating comprehensive training material and onboarding new employees to updated call processes. ### Software Engineer @ Telenav Jan 2020 – Jan 2020 | Seattle, Washington, United States For my senior year capstone, I developed a spell-checking API with 80% accuracy and sub-200ms performance with 3 graduate students. ### Undergraduate Research Assistant @ University of Washington Jan 2020 – Jan 2020 | Seattle, Washington, United States I wrote software to measure backscatter communication system performance under varying conditions with James Rosenthal of the Sensing, Computing, & Communications Group at the University of Washington. ### Software Engineer @ Accenture Jan 2019 – Jan 2019 | Los Angeles, California I interned with Accenture on a Digital Marketing team for a Fortune 500 company focusing on Salesforce Marketing Cloud development in HTML/AMPscript and data analysis with SQL and Tableau. ### IT Intern @ Finelite Jan 2017 – Jan 2017 | San Francisco Bay Area Assisted IT administrators in maintaining, updating, and restoring computer systems and responding to user inquiries. ### Co-Founder @ Kids Are Scientists Too Jan 2015 – Jan 2017 | Seattle, Washington, United States Founded and led local branch (first on the West Coast) of a nonprofit organization in educations space. ## Education ### Bachelor’s Degree in Electrical and Computer Engineering University of Washington ## Contact & Social - LinkedIn: https://linkedin.com/in/tyan --- Source: https://flows.cv/tyan JSON Resume: https://flows.cv/tyan/resume.json Last updated: 2026-03-29