# Tyler Matsunami

> Product Designer Crafting 0→1 Solutions at Startups

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/tylermatsunami

Thanks for stopping by!

My name is Tyler, a product designer with 2 years of experience designing internal tools and B2C solutions in the insurance space. Recently, I shipped a data import feature that cut partner onboarding time by 34% and helped sign 8 new partnerships, bringing in $250,000 in revenue in its first year.

I’m also volunteering with a HealthTech nonprofit, helping to digitize medical records for elderly residents in San Francisco so first responders can access and update crucial health information more easily.

I am passionate about using my knack for research to connect with people and discover insights that drive product strategy. I would love to connect with anyone about their product design journey.
Feel free to reach me here on LinkedIn, or by email at tyler.matsu@gmail.com

Open to mid-level UX/UI and Product Design roles

Portfolio: https://www.tylermatsunami.me/

## Work Experience
### Product Designer @ battleface
Jan 2024 – Present
• Achieved a 34% reduction in partner onboarding time by designing a data import feature, resulting in 8 new partner signings and $250K in revenue within the first year of launch.

• Optimized the data import interface by incorporating usability testing and user research insights into design iterations, and coordinated a smooth handoff to engineering.

• Shipped a rules engine that saved $150K in annual engineering labor; collaborated cross-functionally with product managers and engineers to define product strategy.

• Reduced claims turnaround time by 40% by designing a customer-facing claims experience that enabled partners to resolve errors in-platform without relying on customer support.

• Contributed to the company’s founding design system, defining visual design language and interaction patterns, and increasing engineering velocity.

### UX/UI Designer @ DemocracyLab
Jan 2022 – Jan 2024
• Enabled 120 nonprofit owners to visualize project metrics, organize 2100+ volunteer contributions, and process 1000+ volunteer applications, by designing a project management dashboard.

• Optimized the PMT by incorporating user research and usability testing feedback into design iterations; coordinated the feature’s handoff to engineers.

• Collaborated with a cross-functional team of 2 product managers, 2 designers, and 2 engineers to align design solutions with user needs and business requirements.

• Synthesized research team findings and designed a "Project Alerts" feature to improve outreach to the organization’s 8,400 monthly visitors.

### Product Designer (Volunteer) @ Code for San Francisco
Jan 2022 – Jan 2024
COMPASS
• Streamlined the design process by 30% by establishing Compass’ design system on Figma; ensured scalability in the project’s visual design language, styles, and component library. 

• Conceptualizing deliverables spanning the end-to-end design process, including but not limited to: sitemaps, user flows, affinity diagrams, sketches, wireframes, mockups, and prototypes.

• Crafting responsive web/mobile experiences that reflect a deep understanding of user needs, as informed by synthesizing data collected in nine user interviews.

LIFELINE
• Digitizing the medical documentation process of elderly residents in San Francisco; supporting first responders in accessing and documenting crucial health information.

• Designing an app that bridges language barriers between paramedics and patients.

### Product Designer @ Sparkset
Jan 2021 – Jan 2021
• Increased the system usability score of Sparkset’s customer relationship management (CRM) web app by 31% by aligning the system with interaction design standards.

• Led a successful redesign of the CRM in 8 weeks by spearheading the user research, usability testing, and prototyping phases of the project. 

• Implemented the website using front-end languages such as HTML, CSS, and Vue.JS, and shipped the redesign using GIT.

### Product Designer @ Kaur Institute of Disaster Studies
Jan 2020 – Jan 2020 | Irvine, California, United States
• Increased a nonprofit’s user base by 23% by conducting an 8-week redesign of the website, as measured by daily active user (DAU) rate.

• Conducted research and synthesized data from 26 survey responses and 6 interviews in order to inform information architecture changes.

• Communicated product strategy to multiple stakeholders at design review workshops and ideated solutions by utilizing user-centered design methods.


## Contact & Social
- LinkedIn: https://linkedin.com/in/tylermatsu
- Portfolio: https://www.tylermatsunami.me/

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Source: https://flows.cv/tylermatsunami
JSON Resume: https://flows.cv/tylermatsunami/resume.json
Last updated: 2026-04-13