# Tyler Toussaint, MS

> Software Engineer

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/tylertoussaintms

Software Engineer

## Work Experience
### Software Engineer 2 @ Sallie Mae
Jan 2025 – Present

### BigCommerce Web Developer @ Balloon Kings
Jan 2024 – Present
Oversaw all websites under the Balloon Kings franchise, ensuring seamless
functionality and user experience.
Expanded the online presence from a single website to three using
BigCommerce, optimizing scalability and performance.
Enhanced SEO rankings, improving search visibility from 9th to 3rd place,
driving increased traffic and engagement.

### Software Engineer @ Doku Games LLC
Jan 2024 – Present
Developed and implemented frontend and backend features for Pokedoku, a
web-based game.
Contributed to the growth and refinement of Pokedoku, enhancing user
experience and functionality.
Managed and engaged a thriving community of 50,000–60,000 daily active
users.

### Software Engineer @ Tata Consultancy Services
Jan 2021 – Jan 2023
Trained in MongoDB, Express, Angular and NodeJS
 Maintained, debugged, updated and created UI features using React.js and
JavaScript
Generated unit tests with Jest and Enzyme
Created and refactored API calls and utilized Gitlab for code management

### Technical Support Services Graduate Assistant @ The Factory
Jan 2020 – Jan 2021 | Fairfield, Connecticut, United States
Daily monitoring, management, escalation and updating of incidents in ticket queue.
Troubleshoot student, staff, and faculty devices remotely or in-person.
Perform on-site visits to address technical concerns in any university space.
Provide support, training, and guidance to Level 1 technicians.

### Frontend Developer @ Fintron Invest
Jan 2019 – Jan 2020 | Bridgeport, Connecticut
Completed 15 hours of React.js self-training and utilized React.js, HTML and CSS
Maintained, debugged and updated the UI on applications
Added additional content needed on the application

### IT Service Management Intern @ Eversource Energy
Jan 2019 – Jan 2019 | Berlin, Connecticut
Searched for PCs using IP address locations while updating and verifying data from
AMT tool for Win10 deployments.
Racked servers.
Created a traceability matrix between business requirements and testing for a new
application.
Translated, verified, and updated data from RTP for a new application.
Regularly presented and engaged in meetings with managers, directors, and
employees to discuss strategy and progress on projects.

### Teacher Assistant @ Mid-Island Y JCC
Jan 2014 – Jan 2019 | Plainview, New York
Learned quick thinking to assess and find solutions for autistic children having episodes. 	
Discussed with coworkers to understand the children’s mannerism and create a behavior plan.	Responsible for the safety, well-being, and behavior of the children and supervised class trips.

### Account Manager @ Top Runner Marketing
Jan 2017 – Jan 2017 | Danbury, Connecticut
Managed social media accounts for small local business
Coordinated a team of 4 in which we cooperated to create strategic marketing plans 
Represented company at university career fairs to recruit   	
Established relationships with clients to better their social media presence and  understand their target market 	
Attended networking events and seminars.


## Education
### Master of Science - MS in Computer Science
Sacred Heart University
Jan 2020 – Jan 2021

### Bachelor of Science - BS in Computer Science
Sacred Heart University
Jan 2016 – Jan 2020


## Contact & Social
- LinkedIn: https://linkedin.com/in/tyler-toussaint-ms-438249180

---
Source: https://flows.cv/tylertoussaintms
JSON Resume: https://flows.cv/tylertoussaintms/resume.json
Last updated: 2026-04-01