Driving discovery workshops, wireframes, prototypes, and high-fidelity designs to support new product launches.

Established and scaled a component-driven design system and pattern library, ensuring consistent implementation with Engineering.

Led end-to-end product design through discovery, definition, design, and engineering hand-off.

Partnered with Front-End Engineers to evolve and expand a React-based design system.

Led user-centered research to inform a redesign that reduced onboarding misclassification by 50%, aligned strategy across Product, Engineering, and UX, and elevated experience clarity.

Decreased item return rates by 20% by redesigning the post-purchase experience based on research and customer feedback.

Delivered design solutions for legal document discovery and analysis workflows.

Established a design system and pattern library for all customer-facing insurance claim experiences.