My work with Lynx Analytics encompasses the creation of AI/LLM GPT tools for healthcare and pharmaceutical companies. As their Lead Product Designer I manage the team of 3 designers, direct the standardization and ideation of new features of the platform across customers, supervise the creation of a modular design system, and model best practices for team processes and knowledge sharing. Outside of my role leading the design team I run design thinking workshops for executive stakeholders, and create marketing assets and prototypes used at trade shows and client presentations.

Defining company mission and direction, feedback on GTM and social media strategy. Vetting other board members, onboarding process, and projects.

Led creation of new cloud platform enabling company SaaS pivot, leading to capturing new market segments and increasing sales funnel by 40%

Created modular design system and branding assets, establishing consistency across 20+ interfaces that aligned with WCAG 2.0, FDA, and GMP standards across cloud platform and bioreactor hardware

Championed user-centered design, user research, and design-thinking workshops across multidisciplinary team including product, hardware, and engineering; enhancing collaboration and feature alignment that reduced overall delivery time by 4 weeks

Directed product team members in design and product strategy, ensured delivery of strategic solutions that met industry standards; leading to increased customer adoption

Advocated for user-centered design best practices across mobile and desktop platforms following WCAG 2.0, FDA and HIPAA standards, reduced patient re-admittance to hospitals and increased user engagement 60%; critical in finding product market fit

Streamlined data visualizations and user experience for assessing biometric patient data, care team coordination, and health trends, decreasing time to diagnosis for clinicians 45%

Implemented user feedback loop and design thinking across a multidisciplinary team of designers, engineers, and clinicians; decreasing user-reported UI errors by 30% and support tickets by 20%

Assisted in the creation of flexible design system, decreasing design inconsistencies across the platform by 60%

Delivered life saving treatment to 2000+ patients by driving transformational redesign of features and roadmap from custom codeline to configurable platform

Collaborated with executive stakeholders across sales, product, and engineering to implement standardized customer onboarding process and deliverables to increase information transparency and shorten development timeline for key features

Assisted in the creation of scalable design system, decreasing design inconsistencies across the platform by 50%

Mentored design team members in creating high value features that met WCAG 2.0, FDA, HIPAA, and GMP guidelines; reducing design-cycle feature delivery time and ensuring industry compliance

Utilized and taught user-centered design best practices across a multidisciplinary team of designers, engineers, product, and compliance, decreasing user-reported UI errors by 35% and support tickets by 20%