# Uma Muthu > Senior Product Designer | Engineering Mind, Creative Soul | AI assisted, Scalable Enterprise Experiences | From Complexity -​> Clarity Location: San Francisco Bay Area, United States Profile: https://flows.cv/umamuthu I am a Product Designer with an engineering foundation, specializing in turning Complexity into Clarity. My unique "hybrid" background allows me to bridge the gap between user needs, business goals, and technical feasibility—ensuring that what we design is not only beautiful but scalable and shippable. Leadership & Mentorship Beyond the pixels, I am passionate about growing the next generation of designers and leading high-impact projects from concept to launch: • Design Leadership: I guide cross-functional teams through the full product lifecycle, utilizing Agile, Scrum, and Kanban to stay aligned and efficient. • Strategic Mentorship: I empower junior designers by fostering a culture of "Design Thinking" and collaborative creativity, helping them navigate complex enterprise challenges. • Bridge Builder: I serve as a translator between engineering and design, reducing friction and ensuring a high-quality outcome for the end-user. Core Expertise • Strategy: User Research, Information Architecture, Interaction Design, User Personas. • Execution: Wire-framing, Rapid Prototyping (Digital & Paper), Usability Testing. • Process: User Interviews, Surveys, Card Sorting, Affinity Mapping. ## Work Experience ### Senior Product Designer @ ServiceMax, a PTC Technology Jan 2025 – Present | San Francisco Bay Area ### Product Designer @ ServiceMax, a PTC Technology Jan 2021 – Jan 2025 | San Francisco Bay Area ### Product Designer @ BridgeCare Jan 2021 – Jan 2021 | San Francisco Bay Area - Worked closely with the Head of Product, designers and engineers to deliver a clickable prototype for mobile and web interface for B2B products. - Obtained user data with mixed UX research methods, task analysis, and participatory design techniques and leveraged that data to create iterative improvements, increasing user satisfaction - Helped the company make better decisions when building and improving product’s functionality on all platforms by conducting user interviews, major user flows, sketches, wireframes and prototype - Experience working with existing design systems and brands for consistency and reusability using design tools. - Working with 2 other designers, I organized and led the project and scoped the work appropriately, thereby providing a structured, feasible, and quality end deliverable within a tight deadline. - Formulated and translated the clients’ needs for 2 different end-user segments with extensive research data ~ 10 user interviews, a detailed design studio, ~ 50 wireframes, 12 usability test results, 2 rounds of design iterations, focusing on mobile-first approach and responsive designs. - Worked on end to end design process that includes UX research artifacts, component-specific UI design and high-fidelity prototypes ### Software Engineer @ Adobe Jan 2019 – Jan 2020 | San Jose, California, United States - Experience working in E commerce platform, enterprise Saas product - adobe checkout flow in agile development, adobe educational products, localization projects, and A/B Testing for promotional products - Worked closely with Designers on design systems and UX content for validating the experience - Collaborated with product managers, designers, engineers to help define product requirements and road map - Worked with cross functional team- Adobe analytics by creating user scenario and various user flows to capture the overall user journey across 6 different touch points in the checkout process ### Software Development Engineer In Test @ Apple Jan 2018 – Jan 2019 | Sunnyvale, California - Conducted brainstorming sessions with product designers, developers, and QE's to understand the scope of each feature while understanding the product requirements for Apple Online Store - Understand the information architecture across different modules and produce reusable components that can be used for various user flows - Responsible for overall Quality of the product, working in offshore -onsite model (responsible for managing local Sunnyvale team as well as team in India) with my interpersonal skills and communication skills - Consistently involved in design reviews, walk through sessions and product demo meetings striving to provide quality products ### Software Development Engineer In Test @ Intuit Jan 2017 – Jan 2018 | Mountain View ,CA - Work independently on OAUTH services for financial services - Mint, Quick books, Turbo tax working closely with designers to ensure the right product is developed and shipped as per design specifications - Acted as single point of contact for OAUTH services from financial data service (FDS) at INTUIT - Collaborated with designers for designing and validating various user flows and error states ### Corporate trainer @ TalentSprint Jan 2013 – Jan 2017 | Chennai, Tamil Nadu, India ### Product Designer @ Robo Plus tees Inc Jan 2011 – Jan 2013 | Greater New York City Area - Led the concept creation and development of interactive design solutions for eCommerce platform with their unique needs - Partnered with the owners to develop new ideas and strategies for the company’s pitches and presentations - Maintained proactive communication with clients and manage cross-functional teams simultaneously - Worked closely with the stakeholders and other members of the marketing team to continuously level up the brand and develop new products - Responsible for product design and management and execution throughout the product design life cycle from execution to implementation, prioritizing product requirements, defining the product vision and strategy. ### Software Engineer @ Wipro Limited Jan 2009 – Jan 2011 | Chennai, Tamil Nadu, India ## Education ### UI/UX Design for AI Products in Product Design Stanford University ### Master's degree in Computer Science Anna University Chennai ### Bachelor's degree in Dietetics/Dietitian University of Madras ## Contact & Social - LinkedIn: https://linkedin.com/in/umamuthu19 --- Source: https://flows.cv/umamuthu JSON Resume: https://flows.cv/umamuthu/resume.json Last updated: 2026-04-13