I am a senior-level Software Engineer with 8+ years of experience building enterprise-grade platforms across AI, web, mobile, and cloud ecosystems, with a strong focus on product impact and business outcomes.
Experience
2021 — Now
2021 — Now
Palo Alto, CA
• Contributing to Scout AI, an AI-powered platform connecting directly to customer Salesforce orgs, building production-ready AI capabilities. Designed LLM-driven chat workflows using agent-based architectures for contextual, record-aware interactions.
• Built React-based AI chat interfaces supporting slash commands, @mentioning Salesforce records, file attachments, and real-time responses, with automated evaluations and AI-specific test coverage.
• Leveraged Scout AI platform tools: MongoDB for data storage, AWS for compute/hosting, Connectors for Salesforce & external systems, Langsmith for LLM orchestration, Grafana for monitoring, Unleashed for feature flags, and Keeper for secure credentials — ensuring scalable, reliable workflows.
• Partnered with Product Managers, Sales Engineering, and Marketing to design and deliver web (Salesforce) and mobile (React Native) prototypes for customer demos and onboarding, translating business workflows into scalable solutions.
• Led the Inventory Management mobile deliverable, owning architecture, planning, and end-to-end implementation using React Native, ensuring seamless integration with Salesforce workflows.
• Developed 20+ reusable Lightning Web Components (LWC) and React UIs, improving usability for 100+ global customers.
• Implemented complex Apex backend systems including asynchronous processing, work queues, scheduled jobs, improving performance by 12% and reducing latency by 81%.
• Created 20+ reusable utilities and shared components, reducing development time by 80%.
• Achieved ~80% automated test coverage across Apex, Jest, and Playwright, reducing bug leakage and improving release quality.
• Resolved 100+ critical customer issues, cutting downtime by 36 hours and unblocking operations for 50+ customers.
2019 — 2021
• Created data collection pipelines to curate 100 TB of 3D MRI scans data of brain disorders in children using python, Spark, and AWS.
• Summarized yearly child memory disorders reports/trends using SQL, Tableau dashboards, and MS Excelidentifying the key areas of improvement for further research.
2016 — 2019
Saltillo, COA
• Acted as onsite consultant, gathering requirements and translating enterprise workflows into scalable technical solutions.
• Led offshore team in India, overseeing deliverables, explaining requirements, and ensuring quality execution.
• Automated obsolete trade settlement process and reduced manual efforts by 70% and saved cost by $1M/year.
• Designed & developed reusable Angular components to display multiple dashboards saving time and money.
• Produced high-quality software with unit testing, code reviews and commit to Git & used Jenkins for CI/CD.
• Helped team in making design and architectural decisions to implement a fully automated system using
business rules from the database.
• Collaborated with other developers and project management in weekly scrum sessions, grooming, and code valuation meetings and followed Agile methodology & Scrum.
• Supported customer inquiries and production defects on high priority and closed open issues.
2013 — 2016
Mumbai
• Tested and debugged Java-based web apps; documented performance and supported
production deployments.
• Practiced Agile SDLC, using Git and Jenkins CI/CD, and managed load balancing
and server maintenance.
• Designed and developed software solutions reducing maintenance and future enhancement efforts by 50%.
• Involved in unit testing & supported UAT testing by closing bugs & incidents tracked in JIRA.
• Coordinated with onsite team & customers for Go-Live and provided post-implementation support.
• Documented application user guide in Confluence to help Application support team.
Education
Georgia State University
Master of Science - MS
University of Mumbai
Bachelor of Engineering - BE
Atomic Energy Central School