• Currently working on Sodexo Facilities, procurement web platform, which focuses on delivering a consolidated experience for the end to end supply chain, including suppliers, distributors, and contract managers.

• Liaison between business users and product development teams by performing user research, documenting requirements, and managing expectations.

• Working with Power BI, SQL Database, Azure DevOps, Drupal.

• Additional responsibilities include business process documentation, onboarding docs and FAQ’s.

• Led UX and product design strategy for ABB’s end to end engineering platform.

• The objective was to streamline tasks for engineering operations (field engineers, system engineers, application managers, operation managers).

• Define the product vision and strategy by conducting research and planning features such as smart filters, advanced search capabilities and lazy loading.

• Coordinated between business stakeholders, customers, and engineering/product teams.

• Translate stakeholder requirements to over 10 different tangible deliverables, such as functional specifications, user cases, user stories, workflow/process diagram and data flow/data model diagram.

• UX and product co-owner for business management and Workflow Platform.

• As the co-owner on product team, which is responsible for on-time product delivery, I was the liaison in a cross functional team comprising of 10+ business analyst and engineers.

• As the UX lead, I developed UX architecture artifacts and storytelling, and conducted usability testing & research to ensure UX fit.

• Re-designed the product from Silverlight to HTML/CSS to boost customer efficiency in conducting their processes. This project led to a tangible increase in overall YoY revenue for Sapiens.

• Provided Design solutions for the Clients such as Renault, Emirates, Coca-Cola, etc.

• Collaborated with the Design team of 4 people.

• Used Adobe Photoshop, Sketch, Figma, Illustrator, Balsamiq and Axure.

• Designed Solution for Mobile, Web as well as edge devices such as Amazon Echo.

• Applied User Centered Design Methods and Usability testing, to translate the user needs, business objectives, and technology capabilities into UX.

• I have Collaborated with Designers to apply user-centric design methods and usability testing, to translate user needs, business objectives, and technology capabilities into innovative user Experiences.