Manage the entire design process from concept preparation to final artwork.

Employed Design methodologies to design practical, functional and desirable digital services mapped with a customer’s business objectives and technology roadmaps.

Plan, prioritize, coordinate, and conduct user requirements analysis, synthesis, stakeholder interviews, competitive analysis, personas, user stories and task flows, customer journeys, information architecture, heuristic evaluation, wireframes (paper/digital) prototyping and implementation.

Conduct usability testing, UX audits after development and gather feedback,

Attend daily stand-ups, design sprints, weekly demos to update the rest of the team and the stakeholders.

Client interviews, requirement gathering and documentation prioritizing and planning with the team.

Worked on research, comparative study, prototyping, wireframing, storyboarding, information Architecture, Task Flows and Scenarios.

Work with developers to define best practices and processes around user interface development.

Responsible for assisting clients and solving problems from the moment they call the customer service line until the issues are resolved.

I was part of the project "Webzai" under which I used to handle Client Queries related to Website Building and Support Issues for the same.