Improved client data security and legal compliance by implementing new middleware in Go

Developed a new health service for the Pixel team, complete with database management, alerting, and configuration. Met with and gathered requirements from stakeholders, created design and documentation, extensively tested via local, canary, and production deployments, and integrated into team’s build pipeline.

Developed additional configuration APIs for Gladly chat service

Improved chat product reliability by implementing request retries in HTTP gateway

Developed a typing indicator feature for the chat product, from idea conception to production, working with a team in Go and React

Developed independent projects across the full stack

Implemented and put in production an internal tool for delivery verification of inbound and outbound SMS messages implemented in Node.js using Twilio API and WebDriver.io

Researched several approaches to implementing a chaos monkey for Gladly cloud environment using Docker and Kubernetes. Came up with a proposal and implemented a prototype with kube-monkey, which was accepted for putting into production

Implemented a new search and reporting filter for chat, spanning the full stack from Javascript / React frontend to Go backend and PostgreSQL database