# Valerie Kamen > Software Engineer at Lyft Location: New York, New York, United States Profile: https://flows.cv/valeriekamen ## Work Experience ### Software Engineer @ Lyft Jan 2021 – Present Full stack engineer, with main focus on frontend. ### Technical Projects Manager @ Lyft Jan 2019 – Present | San Francisco Bay Area Coordinate and execute on Engineering projects to automate Compliance processes. Contribute to Lyft's codebase to increase the scope of integrations with regulatory bodies and create scalable components for future projects. Created internal front-end tools for reviewing document standards and user deactivations. Provide a bridge between Operations and Engineering by planning, executing, and documenting Compliance automations. ### Regulatory Operations Analyst @ Lyft Jan 2018 – Jan 2019 | San Francisco Bay Area Create SQL queries to aggregate data for Compliance-specific projects, and provide detailed analysis based on query results to drive business decisions. Automate manual processes with Python and find creative solutions to maximize efficiency across the Compliance organization. ### Regulatory Operations Specialist @ Lyft Jan 2015 – Jan 2018 | San Francisco Bay Area Managed compliance projects ranging from airport operations to DMV checks. Assisted in coordinating communications to drivers on the Lyft platform and internal employees, provided updates to stakeholders across the organization, and took action to achieve compliance with regulations across the platform. Found creative solutions to complicated, multi-layered problems. Worked cross-functionally to ensure business growth in tandem with compliance. Created content for the Help Center, and designed maps and infographics using Adobe Illustrator. Wrote macros to be used by Support agents. Worked closely with Legal and Brand to ensure all outgoing communications meet strict criteria. ### Senior Support Associate @ Lyft Jan 2013 – Jan 2015 | San Francisco Managed content on Lyft's Help Center, communicated with various teams including Legal, Government Relations, and Operations to maintain and update the Help Center, completed a total re-write and re-organization of Help Center articles, wrote and organized macros for a Support team of over 300, reported bugs to engineering, utilized Stripe and payment back-end systems to solve pay-related issues, accident/incident intake via phone and email, real-time phone support, email support. ### ESL Teacher @ Berlitz Corporation Jan 2012 – Jan 2013 Created lesson plans and taught English as a second language to varying age groups and classes including high-level executives, provided private English tutoring, balanced living in a foreign country with working full-time. ### Crew Member @ Trader Joe's Jan 2012 – Jan 2012 | Camarillo, California Provided excellent customer service, organized and stocked shelves, used a cash register, gained knowledge of details and locations of products throughout the store in order to help customers. ### ESL Instructor, Camp Counselor and Primary Organizer @ Ardmore Language School Jan 2012 – Jan 2012 | Los Angeles Prepared lessons plans and taught English classes 6 days a week, and acted as a camp counselor by planning and leading activities for groups of teenage students from around the world. Ran all of the camp's operations for two weeks: planned and taught classes, organized outings and activities, coordinated airport trips, and stuck to the budget. ## Education ### Bachelor of Arts (B.A.) in Environmental Studies UC Santa Barbara ### Bachelor of Arts (B.A.) in Italian Studies UC Santa Barbara ## Contact & Social - LinkedIn: https://linkedin.com/in/valeriekamen --- Source: https://flows.cv/valeriekamen JSON Resume: https://flows.cv/valeriekamen/resume.json Last updated: 2026-03-31