I design and build products that customers love as an engineer and as a PM. I'm excited by the challenges of building the best possible system within the constraints of a project, looking for simple solutions to complex problems, and building features that would delight the customer.

2020 — NowHinge HealthSoftware Engineer

2020 — Now

San Francisco, California, United States

Hinge Health is pioneering the world’s most patient-centered Digital Clinic for back & joint pain. Hinge Health’s Digital Clinic is the #1 musculoskeletal (MSK) solution for employers and health plans. MSK conditions are the #1 medical spend for US employers. Hinge Health is finally making it easier to bring expert-recommended care to millions of patients by being the first company to combine wearable-sensor guided exercise therapy with 1-on-1 health coaching and patient education. Only Hinge Health has clinically validated outcomes across 4 peer-reviewed studies showing reductions in: chronic pain, opioid use, anxiety, depression, absenteeism, and costly surgeries.

4 in 5 employers with a digital MSK solution partner with Hinge Health and we are poised to triple our customer base again in 2020. Hinge Health has raised $126M to date and has 300+ employees across our San Francisco, Portland, Minneapolis, Chicago, and remote offices.

2018 — 2020Luma HealthSoftware Engineer

2018 — 2020

San Francisco, California, United States

Improved intent detection of patient replies from 92% to 98% using NLP

Created dashboards to monitor progress made using NLP and to drive product decisions

Designed and implemented an algorithm to create, search, and modify linked appointments

Enhanced text search performance and enabled partial search capabilities by migrating from MongoDB to Elasticsearch

Designed and implemented RESTful APIs in Node.js for web clients and external users

2017 — 2017Full Stack DevelopmentSoftware Engineer - Superhost (project)

2017 — 2017

San Francisco Bay Area

A listings microservice that manages listing inventory and emulates a vacation home rental application

Optimized Cassandra data models to improve write speeds from 700 inserts/sec to 23,000 inserts/sec and read speeds from 10 reads/sec to 15,000 reads/sec for a database that contains 10 million entries

Improved the server’s throughput from 5 requests/sec to 1,300 requests/sec for writes

Implemented AWS SNS and SQS to decouple the request-response lifecycle

2016 — 2016MayzeLaunch and Growth Strategy Consultant, Escape Game and Set Designer

2016 — 2016

Toronto, Canada Area

Analyzed current market for escape games and defined strategies for market penetration

Developed roadmap and metrics for acquiring and retaining customers using various marketing channels and social media

Identified revenue streams and implemented different pricing strategies

Designed and constructed puzzles as well as set design within the escape games

2012 — 2015MicrosoftProgram Manager - Office

2012 — 2015

Defined the strategy and rolled out incident management workflows to all 40+ Office client teams to drive a culture change where principles of running a service are applied

Owned self service dashboard UX for a release orchestration system used across Office to release any product, to any location, to any audience including internal pre-releases and external public releases

Applied strong communication skills to address customer requests and worked with partner teams to ensure on time response and on time delivery of fixes

Identified opportunities through user studies and improved the UX for a bug triage tool such that action items are easily discoverable and users can accomplish tasks faster

Hackathon – Incident Management in Visual Studio Online (VSO)

Designed and incorporated incident management workflow into VSO such that any team already in VSO can also manage their incidents in one toolset instead of having separate ones

Eliminated the need for an engineer to context switch, which improved time to engage and time to mitigate incidents